HospiceScout

MIDDLESEX HEALTH CARE AT HOME & HOSPICE PROGRAM

Provider Information

Address
237 MAIN STREET
MIDDLETOWN, CT 06457
Ownership Type
Non-Profit
Medicare Certified Since
October 12, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved Ones

Middlesex Health Care at Home & Hospice Program serves the Middletown, Connecticut community. They offer specialized care for patients who need comfort and support during a life-limiting illness. Choosing the right team makes a real difference for your family. Their staff works hard to manage pain and improve the quality of life at home. This focus allows your loved one to stay in a familiar space surrounded by those they care about most. It is about more than just medical care. It is about helping your family find peace during a difficult season.

About Middlesex Health Care at Home & Hospice Program

This program has provided hospice services since October 1994. That is three decades of experience in the Middlesex County area. They operate as a non-profit organization. This structure often means the focus stays entirely on patient needs rather than profits. Being Medicare-certified means they meet strict federal rules for safety and care quality. You can reach their office at 237 Main Street in Middletown by calling (860) 358-5600. When you call, ask them how their team coordinates with your family doctor. It is a good way to see if they are a right fit for your specific situation. The thing is, choosing a partner with a long history in your own town can bring extra comfort to your daily routine.

Quality of Care Insight

This provider holds an impressive 4.5 out of 5 stars for quality of care based on the CMS Hospice Care Index. While their patient satisfaction score is 3 out of 5 stars, their strong clinical rating shows they excel in the actual delivery of medical support. That is a big deal when you need reliable care.

Understanding Hospice Care in Middletown

Hospice is a special way of caring for people with terminal illness. It is not about giving up. It is about choosing comfort over aggressive treatments that may not work. In Middletown, families have access to teams that include nurses, aides, social workers, and chaplains. These experts visit your home to provide care that fits your schedule. They help manage symptoms so your loved one can be as alert and comfortable as possible. But many people wait too long to start these services. Starting early means your family gets more time to build a relationship with the care team. This can make the transition much easier for everyone involved. You do not have to walk this path alone. Local resources are here to support your family every step of the way.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you invite into your home. Start by asking these questions to get a clear picture of their care style. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and if they have a doctor on call 24/7. Third, ask what kind of support they offer to family members after a loss. It is also smart to ask how they communicate with your primary care doctor. You want everyone on the same page. Do not be afraid to ask for specific examples of how they help with daily tasks. The right provider will be happy to answer these questions with patience and care. They know this is a hard time for you.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. Capturing these stories can be a beautiful gift for future generations to cherish.

Learn How to Save Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.