HospiceScout

MCLEAN HOME CARE AND HOSPICE

Non-ProfitACHC AccreditedHome Health Agency

Provider Information

Address
75 GREAT POND ROAD
SIMSBURY, CT 06070
Ownership Type
Non-Profit
Medicare Certified Since
January 5, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MCLEAN HOME CARE AND HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Physicians1
Volunteers4

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MCLEAN HOME CARE AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MCLEAN HOME CARE AND HOSPICE compares to hospices nationwide.

23 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day23 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits12.5%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.6%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months21.1%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.6%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,465 · 9th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life72.3%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia17%
  • Heart and circulatory disease17%
  • Stroke15%
  • Other conditions28%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

McLean Home Care and Hospice

McLean Home Care and Hospice serves the Simsbury, Connecticut area from their location on Great Pond Road. This non-profit provider offers hospice care services to support patients and their families. They have maintained a consistent presence in the community since they were first certified by Medicare in 1995. The organization holds accreditation from the Accreditation Commission for Health Care. This designation shows their commitment to meeting specific national standards for health care delivery. They focus on delivering care that meets the needs of those facing a terminal illness while keeping quality at the center of their work. Families in the Hartford area often look for providers that have a long history of service. McLean has that history. Their team is ready to help you during this time.

About McLean Home Care and Hospice

As a non-profit organization, this provider operates with a focus on mission rather than profit. They have been Medicare certified for nearly thirty years. That is a long time in the world of health care. The Accreditation Commission for Health Care reviews their processes to ensure they meet high standards for patient safety and care quality. This third-party check helps families feel more secure in their choice. You should know that their staff includes six registered nurses, one physician, and four volunteers who support the clinical team. These thirteen employees work together to provide care in the home. Having a dedicated physician on staff is a helpful resource. It allows for better coordination of medical care and symptom control. Their structure is built to support both the patient and the family unit through each stage of the hospice process.

Quality Performance

McLean Home Care and Hospice holds the highest possible marks across CMS quality metrics. They earned top scores for their quality of care and their patient satisfaction surveys. These results are backed by their formal accreditation status.

What Is Hospice Care Like in Simsbury?

Hospice care in Simsbury focuses on comfort and quality of life. It is not about curing an illness. Instead, the goal is to manage pain and provide emotional support for the patient and family. In this area, care teams often visit the home to check on the patient. The team at McLean includes nurses and a physician who coordinate these efforts. They also have volunteers who can offer extra companionship. This is a common way to ensure patients remain in familiar surroundings. Many people prefer to stay at home when they are sick. Hospice makes that possible by bringing the medical equipment and support to you. You can expect regular visits to monitor symptoms and adjust care as things change. It is a team effort designed to keep the patient as comfortable as possible every single day.

What to Ask When Choosing a Hospice Provider

You should feel confident before you make a final decision. Start by asking how quickly a nurse can get to the home if a problem happens at night. This is a common concern for many families. Ask how the team handles pain management and what the process is for getting new medicine. It is also smart to ask about the role of the volunteers and what they can do for your family. You might want to know how the staff will keep your primary doctor informed about the care plan. Ask for a clear explanation of what is covered by your insurance or Medicare. Do not feel rushed to pick a provider. Take the time to get answers that make you feel at peace. Clear communication is the best way to start this relationship. Make sure you feel heard by the team you choose.

Keep Your Family Stories Alive

Your family has a unique history that deserves to be remembered by future generations. Use our simple tools to help preserve those memories and stories during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.