HospiceScout

HARTFORD HEALTHCARE AT HOME

Non-ProfitHome Health Agency

Provider Information

Address
1 NORTHWESTERN DRIVE, SUITE 101
BLOOMFIELD, CT 06002
Ownership Type
Non-Profit
Medicare Certified Since
May 1, 1991

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARTFORD HEALTHCARE AT HOME
RoleStaff Count
Registered Nurses (RN)83
Licensed Practical Nurses (LPN)17
Physicians2
Volunteers4

177

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARTFORD HEALTHCARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARTFORD HEALTHCARE AT HOME compares to hospices nationwide.

18.9 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

352

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.9 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.5%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.2%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits17.7%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.7%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.3%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,107 · 5th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.6%
  • Pain assessment99.2%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.3%
  • Bowel care for patients on opioids98.9%
  • Visits in the last days of life55.6%
  • All care steps completed97.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia16%
  • Heart and circulatory disease14%
  • Lung and respiratory disease13%
  • Stroke5%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

HARTFORD HEALTHCARE AT HOME in Bloomfield

HARTFORD HEALTHCARE AT HOME provides hospice services to families in Bloomfield, Connecticut. This provider has been certified by Medicare since 1991. They offer medical and support services to help people during their end-of-life journey. The agency operates as a non-profit organization focused on care delivery. Their team works to support the physical and emotional needs of their patients. They serve the local Hartford County area from their office on Northwestern Drive. Finding the right support makes a big difference for your family. This team has a long history of serving the local community. They have been active for over thirty years. That is a long time to build experience in this field.

About HARTFORD HEALTHCARE AT HOME

This agency operates as a non-profit entity. Being non-profit often means the focus stays on the patient experience. They have served the community since 1991. Medicare certification shows they meet federal standards for health and safety. The agency employs 177 people. This team includes 83 registered nurses and 17 licensed practical nurses. They also have two physicians on staff to oversee care plans. You will also find four volunteers who help provide comfort to patients. Having many nurses on staff allows for frequent check-ins. It is helpful to know who will be in your home. These numbers show a dedicated group of professionals. They work together to manage pain and symptoms for those under their care. You can ask them about how their staff visits work. Understanding their team structure helps you know what to expect during care.

Quality Overview

This provider holds high marks for their quality of care. Their quality of care rating is excellent. They also maintain a solid overall rating from Medicare. Patient satisfaction scores are average. Families often look for this balance when choosing a provider.

What Is Hospice Care Like in BLOOMFIELD?

Hospice care in Bloomfield focuses on comfort rather than a cure. The goal is to improve the quality of each day for the patient. Teams visit the patient at home. These visits include nurses, aides, and volunteers. Nurses handle medical tasks like managing pain or breathing issues. Aides help with bathing and daily tasks. Volunteers provide companionship and can sit with the patient while family members take a break. The team in this area is well-staffed with many registered nurses. This means they can respond to changes in a patient's health quickly. They coordinate with your existing doctors to keep everyone on the same page. Having a local team means they know the community well. Care happens wherever the patient lives. That could be a private home or a local facility. It is all about keeping the person comfortable and supported.

What to Ask When Choosing a Hospice Provider

Choosing the right partner for your family is a big step. You should feel comfortable asking direct questions before you decide. Start by asking how often a nurse will visit the home. You should also ask how they manage pain after business hours. Emergencies do not follow a nine-to-five schedule. Ask what the process is to get help in the middle of the night. You might also want to know how they support the family emotionally. Ask about their volunteer program and what those helpers do. Ask about the specific roles of the nurses and the doctors. Understanding the full team helps you feel more at ease. It is okay to ask for details about their experience. A good provider will be happy to share this information with you. You deserve clear answers during this time.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep them safe for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.