HARTFORD HEALTHCARE AT HOME
Provider Information
- Address
- 60 HARTLAND ST
EAST HARTFORD, CT 06108 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 1, 1991
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 83 |
| Licensed Practical Nurses (LPN) | 17 |
| Physicians | 2 |
| Volunteers | 4 |
177
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HARTFORD HEALTHCARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HARTFORD HEALTHCARE AT HOME compares to hospices nationwide.
18.9 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
352
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.9 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.5%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.7%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.7%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.3%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,107 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment99.2%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.0%
- Bowel care for patients on opioids99.1%
- Visits in the last days of life55.6%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia16%
- Heart and circulatory disease14%
- Lung and respiratory disease13%
- Stroke5%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
HARTFORD HEALTHCARE AT HOME in East Hartford
HARTFORD HEALTHCARE AT HOME operates at 60 Hartland Street in East Hartford, Connecticut. This non-profit provider has served the local community since May 1991. They provide home health services to families in the Hartford area. Choosing a provider with decades of service history helps you find steady care. Their team works to support patients right where they live. That is a primary goal for many families. They offer a long track record of local service. You can learn more about how they support neighbors in Connecticut by looking at their history. They focus on meeting the needs of those under their care. This history of service provides a sense of stability for residents needing help at home.
About HARTFORD HEALTHCARE AT HOME
This agency is a non-profit organization. It has held Medicare certification for over thirty years. That shows a deep commitment to staying part of the federal program. Non-profit status often means the group focuses on its mission rather than profits. The agency maintains a large staff to handle patient needs. They employ 83 registered nurses and 17 licensed practical nurses. This large nursing staff allows for close monitoring of patient health. Having two physicians on staff also supports complex medical decisions. They also have 4 volunteers who assist with patient care. This mix of staff members ensures that professional medical eyes watch over every patient. Families should know that this provider meets federal standards for care. They have been active in the Hartford area for a very long time.
Quality Performance
What Is Hospice Care Like in EAST HARTFORD?
Hospice care in East Hartford focuses on comfort and dignity for patients near the end of life. Local agencies like this one provide care directly in the patient home. The team includes doctors, nurses, and volunteers working together. Their staff of 177 employees helps manage symptoms and pain. They also provide emotional support for the entire family. Care happens on your schedule. It centers on your goals for quality time with loved ones. You get a team that knows how to handle medical needs at home. This allows you to stay in your own space. That makes a big difference for many people. They aim to make each day as peaceful as possible. The staff communicates with your family about every step of the process.
What to Ask When Choosing a Hospice Provider
You should feel empowered when you interview a potential hospice team. Start by asking how many nurses they have available for after-hours calls. You need to know that help is ready when emergencies happen at night. Ask how they manage pain and other symptoms for their patients. It is good to know their specific process for updates. Ask if they have experience with your loved one specific health condition. You should also ask how their volunteers assist families. This helps you understand the full range of support they offer. Ask about their process for helping family members cope with grief. Good providers are always happy to answer these questions clearly. Their answers will help you decide if they are the right fit for your family.
Preserve Your Family Stories
Capture memories and life lessons to keep them safe for future generations during this important time.
Start PreservingOther Hospice Providers Nearby
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC
MIDDLESEX HEALTH CARE AT HOME & HOSPICE PROGRAM
FRANCISCAN FAMILY CARE CENTER,
TRINITY HEALTH OF NEW ENGLAND AT HOME
HOME CARE PLUS, INC
CARING HOSPICE SERVICES OF CONNECTICUT LLC
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.