PHYSICIAN'S CHOICE HOSPICE LLC
Provider Information
- Address
- 1535 W MERCED AVE SUITE 200
WEST COVINA, CA 91790 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 23, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHYSICIAN'S CHOICE HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHYSICIAN'S CHOICE HOSPICE LLC compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life68.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits43.5%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,111 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia33%
- Heart and circulatory disease44%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in West Covina
Physician's Choice Hospice LLC provides end-of-life care for families throughout West Covina, California. Located at 1535 W Merced Ave, this team focuses on comfort and support when it matters most. They serve the Los Angeles County area with a clear goal. They want to make sure your loved one feels safe and heard. What they offer is specialized care that treats the whole person, not just the illness. Hospice is about living well during a difficult time. It is about dignity. And that is what this team strives to provide every single day. The staff works hard to lower pain and increase peace for those in their care. Families often find that having this support changes everything for their daily routine. It brings a sense of relief to a very heavy situation. You are not alone in this journey.
About Physician's Choice Hospice LLC
This provider operates as a for-profit organization. They have been Medicare certified since May 23, 2016. That gives them years of experience serving the local community. When you look for a hospice, you want to know who is behind the name. This team has built a history of meeting federal standards for care. Being Medicare certified means they follow strict rules set by the government. That is a big deal for your peace of mind. Families should know that they prioritize quality metrics to guide their service. The team understands that choosing hospice is a deeply personal decision. They work to earn your trust through steady, reliable actions. You should feel comfortable asking about their specific team structure and how they handle emergencies. It is their job to make sure you have the information you need to make the best choice for your family member.
Quality Rating Note
Understanding Hospice Care in West Covina
Finding the right care in a busy place like Los Angeles County can feel like a chore. But you have options. Many families in West Covina find that local hospice care helps them stay in their own homes longer. That is the main benefit. You get a team of nurses, social workers, and volunteers coming to you. They bring the care to your living room. The thing is, hospice is not just about the final days. It is about improving the quality of the time you have right now. Whether that means managing pain better or just having someone to talk to, the support is there. Local providers know the community resources well. They can connect you to extra help if you need it. It makes a world of difference to have experts nearby who understand the local landscape of health services.
What to Ask When Choosing a Hospice Provider
You have the right to ask tough questions. Start by asking how the team manages pain and other symptoms. You should also ask how quickly a nurse can get to your home if an urgent need arises at night. It is important to know their plan for after-hours support. Another good question is how they involve family members in the care plan. You are part of the team, after all. Ask them: 'How do you support family caregivers when they feel tired or overwhelmed?' The answer will tell you a lot about their values. Finally, ask what happens if your loved one's needs change over time. A good provider will have a clear, flexible plan. Do not be afraid to speak up. Your questions help you find the partner that fits your family's unique needs best.
Keep Your Family Stories Alive
This time is hard, but your family's history is a treasure. We can help you record and save those precious memories for the future generations to enjoy.
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