HospiceScout

UNITED ANGELS HOSPICE INC.

CHAP AccreditedFreestanding Hospice

Provider Information

Address
1619 W GARVEY AVE N, SUITE 203
WEST COVINA, CA 91790
Medicare Certified Since
June 16, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UNITED ANGELS HOSPICE INC.
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UNITED ANGELS HOSPICE INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

About United Angels Hospice Inc.

United Angels Hospice Inc. serves the West Covina area from its office on Garvey Avenue. This provider received its Medicare certification in June 2022. They are a freestanding hospice agency. The team holds accreditation from CHAP. This organization looks at how agencies operate to ensure they meet high standards for patient care. It is a helpful sign for families to see this extra layer of review. They have a small staff of three employees. This includes one registered nurse and one licensed practical nurse. They do not currently list any volunteers on their team. Choosing a hospice provider is a major step. Families should look at the full picture of what each agency offers before they decide. That is why checking for official accreditation is a smart move for your peace of mind.

Provider Details

United Angels Hospice Inc. operates as a freestanding hospice in Los Angeles County. Being a freestanding hospice means they focus only on hospice services. They are not part of a hospital or a nursing home. This can sometimes lead to more focused care for their patients. The agency has been active since mid-2022. They chose to seek CHAP accreditation to show they follow strict quality rules. CHAP is a group that checks health agencies against national standards. They look at safety, medical care, and how the agency treats people. Most families find that accreditation provides a good baseline for quality. You should feel free to ask them how their small team coordinates care. With one registered nurse and one licensed practical nurse, they keep their staffing lean. It is a good idea to talk with them about how they handle after-hours needs. They are ready to answer your questions about their specific service area today.

Quality Note

Official quality ratings for this provider are not yet available from CMS. However, the agency maintains accreditation through CHAP, which shows a commitment to meeting recognized industry standards.

What Is Hospice Care Like in West Covina?

Hospice care in West Covina focuses on comfort and quality of life. The goal is to help patients live each day as fully as possible. Most care happens at home, though some agencies offer support in nursing homes or hospitals. United Angels Hospice Inc. provides care in this region with a team of three staff members. They bring medical skills to your door. The team consists of one registered nurse and one licensed practical nurse. They work to manage pain and other symptoms for patients. This small team size means you will likely get to know your care providers well. It is a personal approach to end of life support. You can ask them how they manage visits and emergency calls. Most agencies in California follow similar state rules for care. That makes it easier to compare your options. You should always confirm that a provider serves your specific neighborhood before you sign any paperwork.

What to Ask When Choosing a Hospice Provider

You have the right to ask many questions. Start by asking how the team handles pain management after normal business hours. You need to know who will answer the phone at night. Ask how many patients each nurse sees in a typical week. This helps you understand how much time they can spend with your loved one. Ask if they have experience with the specific health condition your family member has. It is also wise to ask about their plan for emergencies. Do they have a doctor on call at all times? You should also ask what happens if your needs change suddenly. A good provider will be happy to explain their processes. They should give you clear and simple answers. Take your time to talk with them. You are making a choice for someone you love. Getting the right information helps you feel more confident in the path you take.

Keep Family Memories Alive

During this time, you may want to save stories and memories to share with future generations. We offer tools to help you record and preserve your family history.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.