MADISON HOSPICE, INC.
Provider Information
- Address
- 1619 W GARVEY AVE N SUITE 107
WEST COVINA, CA 91790 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 19, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MADISON HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MADISON HOSPICE, INC. compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends16.4%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits90.3%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,415 · 80th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease55%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Madison Hospice, Inc.
Madison Hospice, Inc. serves families in West Covina, California. This provider offers end of life care services to those living in Los Angeles County. They have been certified by Medicare since May 2021. The agency holds accreditation from CHAP. This means an outside group checked their work against high standards. It is a freestanding hospice provider. They aim to support patients and their loved ones during a difficult time. Choosing the right care team matters. This provider is ready to answer your questions about their specific services. Their office is on West Garvey Avenue. You can reach them at (818) 435-7800 to learn more about how they help. They operate as a for-profit entity. This choice of care is a personal one. You should look at all your local options carefully.
About Madison Hospice, Inc.
Madison Hospice, Inc. is a for-profit organization. It has provided care since 2021. Many families want to know what accreditation means for them. CHAP stands for the Community Health Accreditation Partner. They visit agencies to see if they follow strict rules. These rules cover safety and patient care quality. Getting this seal shows the agency wants to meet clear benchmarks. It is not something every provider chooses to get. This agency has a small team. They currently employ three people. This includes one registered nurse. They do not use volunteers at this time. Families should ask how this staffing level fits their needs. You should also ask how they manage care after normal business hours. Every hospice works differently. It is smart to talk with them directly. You can find out if their approach matches your goals for care.
Quality Performance
What Is Hospice Care Like in West Covina?
Hospice care in West Covina focuses on comfort and support. The goal is to manage pain and symptoms for the patient. It also provides emotional support for the family. In this area, care teams often include nurses, aides, and social workers. Madison Hospice, Inc. uses a small team model. They have one registered nurse on staff. This person plays a key role in your care. They monitor your health and talk to your doctor. They also guide you on what to expect. You might wonder how a small team provides enough attention. That is a fair question to ask them. You should ask about their daily routines. Find out how they coordinate with your local doctors. Good communication makes a big difference. Ask them how they keep you informed at all times.
What to Ask When Choosing a Hospice Provider
Picking the right partner for hospice care is a big step. You want to feel at ease with the people coming into your home. Start by asking about their after hours support. You need to know who answers the phone at night. Ask how fast they can get a nurse to your house. This is very important. You should also ask about the specific team members you will see. Will you see the same nurse every time? This helps build trust. Ask how they help with emotional and spiritual needs too. Do they have a social worker or chaplain? Finally, ask about their experience with your specific health condition. They should give you clear answers. If you do not understand a term, ask them to explain it simply. You deserve to feel comfortable with the plan.
Keep Your Family Memories Safe
This time is hard but your family stories are worth saving for the future. Start a simple record of your loved one's life today.
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