HospiceScout

BRIDGEWAY HOSPICE INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
100 N. BARRANCA ST SUITE 470
WEST COVINA, CA 91791
Ownership Type
For-Profit
Medicare Certified Since
July 15, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BRIDGEWAY HOSPICE INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)3
Physicians1
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BRIDGEWAY HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BRIDGEWAY HOSPICE INC compares to hospices nationwide.

7.7 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

34

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.7 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life68.4%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits97.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.1%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months51.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.1%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$44,517 · 99th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 98.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed98.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia22%
  • Heart and circulatory disease68%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About BRIDGEWAY HOSPICE INC

BRIDGEWAY HOSPICE INC serves the community in West Covina, California. They provide essential hospice care for patients and families facing a life-limiting illness. Their team focuses on comfort, dignity, and support during a difficult time. Choosing the right provider is a big decision for your family. This hospice helps manage symptoms while focusing on quality of life. They offer care in your home or wherever you reside. Their goal is to ensure patients remain comfortable and pain-free every day. The team works hard to support the emotional needs of loved ones as well. Families in Los Angeles County can rely on these services for compassionate end-of-life care. They are committed to providing professional support for those in the West Covina area. You can reach their office directly at (909) 297-5406 to learn more about their specific care approach.

About BRIDGEWAY HOSPICE INC

BRIDGEWAY HOSPICE INC operates as a for-profit hospice provider. They have been Medicare certified since July 15, 2021. This certification means they meet federal standards for hospice care quality. Families should know that being Medicare certified is a key mark of credibility. It ensures the provider follows strict rules for patient safety and care delivery. When looking for a provider, it is helpful to check their history and status. This facility is located at 100 N. Barranca St, Suite 470 in West Covina. They have been active in the local area for several years now. Understanding the ownership structure can help you feel more informed. For-profit providers offer the same core hospice benefits as non-profit ones. They aim to provide high-quality services to every patient they serve. Always feel free to ask questions about their specific care programs and staff availability.

Understanding Hospice Care in West Covina

Finding hospice care in West Covina involves looking at several local options. Los Angeles County has many providers to choose from for your loved one. Hospice care is not just about medical help. It is about total support for the patient and the whole family. Most care happens in the place you call home. This allows patients to stay in a familiar and comfortable setting. Teams typically include nurses, doctors, aides, and social workers. They work together to create a plan that fits your specific needs. It is important to find a team that communicates well with your family. Good hospice care listens to your concerns and answers all your questions. Do not hesitate to interview different providers before you make a final choice. You deserve a partner who is patient, kind, and ready to help at any hour.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a major step for your family. You should feel comfortable with the people who will care for your loved one. Here are some key questions to ask during your search:

  • How quickly can a nurse get to my home if an emergency happens?
  • What specific services do you offer to support family caregivers?
  • How does your team handle pain and symptom management for patients?
  • Can you explain how your staff stays in touch with our primary doctor?

Asking these questions helps you understand how the provider works. Look for a team that values open communication. They should explain things in a way that is easy to understand. You want a partner who respects your family's wishes and values. Take your time to gather information before you decide. Your peace of mind is very important during this transition.

Preserve Your Family Stories

This time is precious for your family. Capture and save the memories and life stories of your loved ones to keep them for future generations.

Start Preserving Memories

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Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.