HospiceScout

UNICARE HOSPICE PROVIDER, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
870 N MOUNTAIN AVE, SUITE 208
UPLAND, CA 91786
Ownership Type
For-Profit
Medicare Certified Since
December 12, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UNICARE HOSPICE PROVIDER, INC
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)6
Physicians2

25

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UNICARE HOSPICE PROVIDER, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how UNICARE HOSPICE PROVIDER, INC compares to hospices nationwide.

17.6 minutes

of nurse care per routine home care day, on average

That is the 89th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.6 min

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits31.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.5%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,394 · 47th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 19.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life19.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease29%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Hospice Care in Upland

UNICARE HOSPICE PROVIDER, INC serves families in Upland, California from their office on North Mountain Avenue. They focus on comfort, dignity, and quality of life for patients facing a serious illness. Their team works in San Bernardino County to ensure that patients get the care they need right where they live. That is a big deal when you are trying to keep things calm and comfortable at home. They offer a full range of hospice services designed to support both the patient and their loved ones through a difficult time. Choosing the right hospice partner is a personal decision that impacts your daily life and peace of mind. By focusing on symptom relief, they help families spend more meaningful time together. It is about making every day count, even when things are hard.

About UNICARE HOSPICE PROVIDER, INC

This is a for-profit hospice provider that has been Medicare certified since December 12, 2017. Being Medicare certified means they meet specific federal rules for safety and care quality. Families should know that this provider has several years of experience serving the Upland community. Because they are a for-profit agency, they operate under clear business standards that are often reviewed by health officials. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for care. That said, the way they provide that care can feel very different from one place to another. You want a team that listens to your concerns and acts fast when symptoms change. This provider has built a reputation over the last several years by focusing on these core needs. They provide the medical equipment and staff to keep your loved one comfortable and safe.

Quality of Care

UNICARE HOSPICE PROVIDER, INC currently holds a 5/5 overall rating and a 5/5 rating for quality of care from Medicare. These scores are based on the Hospice Care Index, which measures how well a provider manages patient needs. A top score like this means they meet high standards for pain control and family support.

Understanding Hospice Care in Upland

Hospice care in San Bernardino County is designed to surround a patient with a support system. It is not just about the medical side of things. It is about the emotional and spiritual support that helps a family cope with change. In a city like Upland, you have access to several options, but you want to find one that feels right for your family's values. Most people think hospice is only for the very last days of life. The truth is that hospice can provide help for months. Getting help sooner allows the care team to build a real relationship with your loved one. That connection makes a world of difference when pain or stress levels start to rise. And because this is a local team, they understand the resources available in the Upland area. They can help you navigate local needs while keeping the focus on your family at home.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions before you sign any paperwork. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if there is an emergency in the middle of the night. You need to know that someone is always available. Second, ask how they handle pain and other uncomfortable symptoms. Do they have a specific plan for your loved one? Third, ask how often the hospice aide will visit to help with bathing and daily tasks. These visits provide a much-needed break for the primary caregiver. Finally, ask what their plan is if your loved one needs to go to a hospital or a care facility. You need a team that acts as your partner. If the answers feel vague, keep asking until you feel comfortable. You deserve clear, honest answers during this time.

Preserve Your Family's Story

Your loved one has a lifetime of stories and wisdom. We can help you capture these memories in a simple way to hold onto forever.

Start Preserving Memories

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