MONARCA HOSPICE
Provider Information
- Address
- 545 N MOUNTAIN AVE, SUITE 108
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 23, 2025
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MONARCA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2025.
Support for Your Loved Ones in Upland
Monarca Hospice serves families in Upland, California, and the surrounding San Bernardino County area. They provide end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works to manage pain and symptoms while supporting the emotional needs of the entire family. Choosing the right hospice is a deeply personal decision. It is about finding a group that aligns with your values during a sensitive time. Monarca Hospice offers a dedicated local presence to help residents throughout the Upland community. They aim to make the final months and weeks as peaceful as possible. You are not alone in this process. Having a local partner can make a big difference in how care is delivered daily. Their office on Mountain Avenue is positioned to reach families across the region quickly when needed most.
About MONARCA HOSPICE
Monarca Hospice is a for-profit hospice provider that received its Medicare certification on April 23, 2025. Being Medicare-certified means they meet federal standards for quality and safety. This is a big deal for families looking for reliable care. For-profit status means the organization operates as a business while still following strict government rules for patient care. You should know that all Medicare-certified hospices must provide a basic set of services. This includes nursing care, medical equipment, and help with medications related to the terminal illness. The team at Monarca Hospice is ready to guide you through the process of starting care. They will explain how the Medicare benefit works and what your out-of-pocket costs might look like. It is always smart to ask about their specific team structure and how they handle after-hours calls. That said, getting clear answers early on helps set expectations for everyone involved.
Quality Ratings Note
Understanding Hospice Care in Upland
Hospice care in San Bernardino County is designed to support the whole person. It is not just about medical treatment. It is about managing pain so that the patient can spend time with those they love. Many people think hospice is only for the last few days, but that is a myth. You can actually receive care for six months or longer if your doctor says it is time. The goal is to improve your daily life right now. In Upland, you have access to a variety of providers, and each one brings a unique approach to care. Some may focus heavily on spiritual support, while others prioritize aggressive symptom management. You should talk to your doctor about what matters most to your family. And remember, you have the right to choose the provider that feels like the best fit for your situation.
What to Ask When Choosing a Hospice Provider
Asking the right questions can help you feel more confident in your choice. Start by checking their availability. You need to know how they handle emergencies in the middle of the night. Here are a few things to consider asking during your first meeting:
- How quickly can a nurse arrive if there is an urgent need?
- What is the average number of patients assigned to each nurse?
- How do you help family members cope with grief and loss?
- Can you tell me which doctors or specialists will lead the care team?
The answers to these questions will show you how they prioritize patient comfort. If a provider is hesitant to answer, that is a red flag. You deserve transparency and clear communication. The right hospice team will be happy to explain their process in detail. They should make you feel heard and respected from the very first phone call.
Preserve Your Family's Story
During this time, the stories and memories of your loved ones are more important than ever. We offer tools to help you capture those moments so they live on for future generations.
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.