HospiceScout

NOVA HOME HOSPICE INC

Provider Information

Address
1551 WEST 13TH STREET SUITE 104
UPLAND, CA 91786
Ownership Type
For-Profit
Medicare Certified Since
June 22, 2015

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Upland

NOVA HOME HOSPICE INC provides end-of-life support for patients in Upland, California. They offer comfort-focused care to help families manage physical and emotional needs during a difficult time. Their office is at 1551 West 13th Street. They have been serving the San Bernardino area for many years. Choosing the right hospice is a big decision for your family. You want a team that listens well. This provider focuses on maintaining quality of life at home. That is their main goal. They work closely with the patient and their loved ones to build a care plan that fits. It is about making every day count. If you are in the 91786 area, this is a local option to consider for your loved one. They are ready to answer your questions about their specific services. Just give them a call at (909) 946-1213 to learn more.

About NOVA HOME HOSPICE INC

This is a for-profit hospice agency. They have been Medicare certified since June 22, 2015. That means they have met federal standards for care for nearly a decade. Being Medicare certified is a big deal. It shows they follow strict rules set by the government. Families should know that for-profit status does not change the core mission of hospice care. All hospice providers must offer the same basic services under Medicare rules. These include pain management, nursing care, and emotional support for the family. The thing is, every agency has its own culture. You should visit or talk with them to see if it feels right. Ask them how their team handles weekend calls. Ask how they support caregivers at home. These details matter. They have been in business since 2015, which shows a long commitment to the Upland community. That kind of history can offer some peace of mind for you.

Quality Performance

NOVA HOME HOSPICE INC holds an overall rating of 3.5 out of 5 stars. Their quality of care rating is also 3.5 out of 5 stars based on the CMS Hospice Care Index. This score reflects how well they meet national quality standards for patient care.

Understanding Hospice Care in Upland

Living in San Bernardino County, you have access to several hospice options. Hospice is not a place you go to die. It is a service that comes to you. It brings specialized care to your home or a care facility. Most people think hospice is just for the final few days. That is a common myth. The truth is that hospice can help for months if a doctor says the prognosis is six months or less. The goal is simple. They want to keep your loved one comfortable and pain-free. They also provide equipment like hospital beds. They offer medications for symptom relief. But the best part is the support for you. You do not have to carry the load alone. The team includes nurses, social workers, and chaplains. They all work together. This creates a circle of support around your whole family. It is a gift of time and comfort.

What to Ask When Choosing a Hospice Provider

Finding the right fit takes a little time. You should not rush this process. Start by calling a few agencies in the Upland area. Ask these four questions to get the best picture. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. Second, ask what their team looks like. Do they have a social worker to help with the paperwork? Third, ask how they handle pain management. You want to know they have a plan for comfort. Finally, ask what they do to support family caregivers. Are there volunteers who can sit with the patient so you can run errands? These answers will tell you a lot about their culture. Trust your gut feeling. If the person on the phone sounds kind and clear, that is a good sign. You deserve a team that feels like a partner.

Preserve Your Family's Unique Story

This time is hard, but it is also a chance to capture the stories and memories that make your loved one special. Recording these moments now creates a lasting treasure for generations to come.

Start Recording Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.