NOVA HOME HOSPICE INC
Provider Information
- Address
- 1551 WEST 13TH STREET SUITE 104
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 22, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 5 |
| Physicians | 2 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NOVA HOME HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NOVA HOME HOSPICE INC compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life72.4%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits93.2%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.9%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$41,593 · 98th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 10.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.5%
- Treatment preferences discussed100%
- Beliefs and values discussed97.4%
- Visits in the last days of life10.3%
- All care steps completed94.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia43%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Overview of NOVA HOME HOSPICE INC
NOVA HOME HOSPICE INC provides end of life care services for patients in Upland, California. This provider operates as a freestanding hospice agency within San Bernardino County. They have been certified by Medicare since 2015 to offer support to those with terminal illnesses. The organization maintains accreditation from the Joint Commission to ensure they meet specific standards for patient safety and care quality. This accreditation serves as an external check on their daily operations. Families in the Upland area can look to this provider for professional hospice support. They aim to serve the local community with a clear focus on the needs of their patients.
About NOVA HOME HOSPICE INC
This hospice is a for-profit organization. It has served the community since 2015 under its Medicare certification. Being a freestanding hospice means they focus solely on hospice care rather than being part of a large hospital system. The Joint Commission accreditation is a big plus for families. This group evaluates health care organizations to see if they meet national quality goals. They check for safety and effective care plans. You should know that this accreditation is voluntary for many providers. It shows a commitment to high standards. Their team includes 20 employees who work together to support patients. This includes two physicians and eight nurses who provide medical oversight. They work to keep patients comfortable in their own homes. Choosing a provider is a big decision for your family. Understanding their background helps you make the right choice for your loved one.
Quality Performance
What Is Hospice Care Like in UPLAND?
Hospice care in Upland centers on comfort for patients and their families. It is not about curing a disease but managing symptoms to improve daily life. The care team typically comes to the patient wherever they call home. This team usually includes doctors, nurses, and social workers. NOVA HOME HOSPICE INC maintains a staff of 20 people. This group includes three registered nurses and five licensed practical nurses. These professionals handle pain management and coordinate medical equipment. Two physicians are also part of their team to oversee the medical side of care. They focus on the physical and emotional needs of the person receiving care. Families often find that having this support team nearby makes a difference during difficult times. The goal is to keep the patient in a familiar space. They want to ensure dignity remains a top priority throughout the entire care process.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the team you choose. Start by asking how often a nurse will visit the home. You should also ask how they handle pain after regular business hours. It is good to know who you call if an emergency happens at night. Ask how they support family members during this time. Do they offer help for grief or emotional stress? It is also wise to ask about their experience with your specific diagnosis. You want a team that knows how to manage your unique health needs. Find out if they provide equipment like hospital beds or oxygen. These items help keep the patient safe at home. Ask these questions to get a clear picture of the care you will receive. Being informed makes the process easier for everyone involved in the final care plan.
Preserve Your Family Stories
Your family history is a treasure that deserves to be kept safe for future generations. We provide tools to help you record memories and stories during this meaningful time.
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