HOPE HOSPICE & HEALTHCARE, INC
Provider Information
- Address
- 29826 HAUN ROAD, SUITE 108
SUN CITY, CA 92586 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 26, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 7 |
| Physicians | 2 |
| Volunteers | 20 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE & HEALTHCARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE & HEALTHCARE, INC compares to hospices nationwide.
15.4 minutes
of nurse care per routine home care day, on average
That is the 79th percentile among hospices nationally. The national median is about 12 minutes.
32
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.4 min
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.7%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.6%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,352 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment89.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids60.7%
- Visits in the last days of life39%
- All care steps completed79.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia26%
- Heart and circulatory disease16%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Hope Hospice & Healthcare, Inc
Hope Hospice & Healthcare, Inc serves the Sun City area from their office on Haun Road. They provide hospice services to families throughout Riverside County. This provider has been certified to offer care under Medicare since 2007. They operate as a freestanding hospice agency. That means they focus only on hospice services rather than being part of a large hospital system. Families often choose this provider because they have a long history of serving the local community. Their team includes a variety of trained staff members. They work to support patients and their loved ones through difficult health changes. Each family has different needs during this time. Hope Hospice & Healthcare, Inc provides the support required to manage pain and comfort at home. It is a local option for those living in this part of California.
Company Background
This agency operates as a for-profit provider. They have been active in the Medicare system for over 15 years. Being certified by Medicare means they follow federal rules for quality and safety. These rules make sure that patients receive a set standard of care. The agency employs 28 people to carry out their mission. Their staff includes 5 registered nurses and 7 licensed practical nurses. They also have 2 physicians on the team. Having medical experts on staff helps them handle complex symptoms. They also work with 20 volunteers who provide extra support to families. Volunteers often help with companionship or errands. This team structure allows them to provide care that covers both medical and emotional needs. That is a clear sign of a prepared agency. They focus on meeting the rules set by the government for patient safety and comfort.
Quality of Care
What Is Hospice Care Like in Sun City?
Hospice care in Sun City focuses on comfort when a cure is no longer the goal. The care team comes to the place you call home. This might be a private house or an assisted living facility. The goal is to keep the patient pain-free and alert. Nurses and doctors visit regularly to adjust medication and check on progress. They also provide emotional support for the entire family. Staff members like nurses and social workers coordinate everything. They work together to make sure the patient stays comfortable. You will find that hospice teams in this region are used to working with local doctors. They share information to keep the plan of care on track. It is a team effort. The focus stays on quality of life every single day. This approach helps families spend more time together without the stress of managing complex medical tasks alone.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign any papers. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask about the specific team members who will visit the home each week. It helps to know who to call when questions arise. You should also ask how they manage pain and other difficult symptoms. Ask if they have experience with your specific health condition. Another good question is how they support family caregivers during the process. You need to know if they provide breaks for family members to rest. Ask how they coordinate with your current primary doctor. A good provider will answer these questions with patience and clarity. Take your time during the interview process. You deserve to work with a team that makes you feel heard and supported throughout the entire care process.
Preserve Family Stories
Your family history is a gift. We offer tools to help you record and save your favorite memories during this time.
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