HospiceScout

PERSONAL CARE HOSPICE SERVICES, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2318 W BURBANK BLVD
BURBANK, CA 91506
Ownership Type
For-Profit
Medicare Certified Since
November 15, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PERSONAL CARE HOSPICE SERVICES, INC.
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PERSONAL CARE HOSPICE SERVICES, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PERSONAL CARE HOSPICE SERVICES, INC. compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.5%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits59.3%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.6%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48.2%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.7%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,647 · 69th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 37.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life37.7%
  • All care steps completed94.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia32%
  • Heart and circulatory disease30%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Burbank

Personal Care Hospice Services, Inc. provides end-of-life care for families in Burbank, California. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team works right in the heart of Los Angeles County to ensure patients stay in their own homes whenever possible. It is a local choice for families seeking professional support during a very difficult time. The team handles medical needs while also offering emotional and spiritual comfort to the whole family. That is the true goal of hospice care. They help manage pain and symptoms so your loved one can spend their time in peace. Choosing the right partner for this journey is a big decision. Personal Care Hospice Services, Inc. stands ready to serve the Burbank community with a dedicated and experienced approach to end-of-life care.

About Personal Care Hospice Services, Inc.

This provider has been Medicare certified since November 15, 2011. They operate as a for-profit organization, which means they are held to strict standards by federal regulators. Families should know that being Medicare certified is a big deal. It means they must meet specific rules for how they treat patients and keep records. This provider has served the area for over a decade now. That kind of history often brings a sense of stability to families who are worried about the future. You want a team that knows the local doctors and hospitals well. They have clearly built a foundation in the Burbank community over these past years. When you meet with them, ask how their team stays connected to local resources. It is all about making sure your loved one feels safe and well cared for every single day.

Top-Rated Quality

Personal Care Hospice Services, Inc. holds a perfect 5 out of 5 stars for its overall quality rating. They also earned a 5 out of 5 stars for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient needs. It is a strong indicator that they follow high standards of care.

Understanding Hospice Care in Burbank

Burbank is a busy part of Los Angeles, and families here have several options for end-of-life care. Hospice is not about giving up, as many people mistakenly think. It is actually about choosing to focus on comfort rather than seeking a cure. The thing is, many families wait too long to start these services. They often miss out on months of extra support that could have made a huge difference. In California, you have the right to choose the provider that fits your family's specific values and needs. Some providers are part of large national chains, while others, like this one, have a more localized focus. You should look for a team that listens to your concerns. They should be able to visit your home quickly if an emergency happens. Good care means feeling heard and supported at every turn.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if your loved one has a sudden crisis at night. You need to know that help is just a phone call away. Second, ask what their plan is for managing pain and other difficult symptoms. Do they have a specific philosophy for keeping patients comfortable? Third, ask how they support the family members who are also struggling with this loss. Hospice is for the whole family, not just the patient. Finally, ask if they have experience with your loved one's specific medical condition. You want a team that understands the unique path ahead. Do not feel rushed during these talks. It is your life and your family, so take the time you need to feel confident in your choice.

Preserve Your Family's History

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations to enjoy.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.