PERSONAL CARE HOSPICE SERVICES, INC.
Provider Information
- Address
- 2318 W BURBANK BLVD
BURBANK, CA 91506 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 15, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PERSONAL CARE HOSPICE SERVICES, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PERSONAL CARE HOSPICE SERVICES, INC. compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.3%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.2%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.7%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,647 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 37.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life37.7%
- All care steps completed93.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia32%
- Heart and circulatory disease30%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Personal Care Hospice Services, Inc.
Personal Care Hospice Services, Inc. is a freestanding hospice provider based in Burbank, California. They have served the Los Angeles area since 2011. The team holds accreditation from the Joint Commission, which shows they meet high standards for patient safety. This group offers medical and support services to families in the local community. They focus on providing care that meets national health benchmarks. Finding the right support can be hard. Having a certified team nearby provides a clear path forward for your loved ones during a difficult time.
Provider Background
This provider operates as a for-profit organization. They have maintained their Medicare certification for over a decade. The Joint Commission accreditation is a badge of quality. This group checks hospice agencies to ensure they follow strict rules for safety and care. They look at how a provider manages medications and how well they communicate with doctors. If a provider earns this seal, it means they have passed a deep review of their internal systems. Families should know that this accreditation helps ensure a higher level of oversight. It is one way to check if a team is ready to provide good care. You should feel comfortable asking about their current status. These standards exist to keep patients safe. They provide a common language for quality across the healthcare system.
Quality Performance
What Is Hospice Care Like in Burbank?
Hospice care in Los Angeles County focuses on comfort for the patient. Teams visit homes to manage pain and offer emotional support. Personal Care Hospice Services, Inc. manages their care with a small team. Their staff includes one registered nurse and one licensed practical nurse. They also have one volunteer to help provide extra companionship. This specific team size allows them to keep a close eye on the needs of every family they serve. You might wonder how a small team works. They move with speed to address changes in a patient's health. That is a benefit of a focused staff. They prioritize direct contact to make sure every concern gets a quick answer. Good hospice care relies on clear communication between the nurse, the family, and the doctor. This team structure is set up to keep those lines open at all times.
What to Ask When Choosing a Hospice Provider
You should gather facts before you make a final choice. Start by asking how the team handles pain management after hours. It is good to know who will answer the phone at night. Ask how often a nurse will come to your home. You should also ask how they coordinate with your current family doctor. Another good question is how they help with emotional support for the family. Ask them to explain their plan for sudden changes in health. A good provider will answer these questions with clear details. They should never act rushed or annoyed by your interest. You deserve to know exactly how they will care for your loved one. Take your time with these talks. Clarity leads to peace of mind.
Keep Your Family Stories Alive
During this time, memories become even more precious. We offer tools to help you record and save stories for future generations.
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