MERCY HOSPICE MT SHASTA
Provider Information
- Address
- 635 LASSEN LANE
MOUNT SHASTA, CA 96067 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 21, 1999
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Physicians | 0 |
| Volunteers | 0 |
0
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HOSPICE MT SHASTA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY HOSPICE MT SHASTA compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.6%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months12%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,625 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 56.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life56.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
- Dementia21%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Mount Shasta
Mercy Hospice Mt Shasta provides end-of-life care for families in Siskiyou County. Located at 635 Lassen Lane, this team focuses on comfort and dignity for patients facing serious illness. They offer medical, emotional, and spiritual support to help patients stay at home whenever possible. The goal is simple: to make every day count for those who need it most. Choosing a hospice team is a big step. Having local experts who know your community can make a real difference during a hard time.
About Mercy Hospice Mt Shasta
Mercy Hospice Mt Shasta operates as a non-profit organization. This means they put their resources directly back into patient care. They have been serving the community since October 1999, which shows a long history of dedication. That is a big deal in this field. When you choose a non-profit, you know the focus stays on the patient rather than on profits. Families should know that this provider has deep roots in Mount Shasta. Their longevity gives them a unique understanding of the local healthcare landscape. You are not just getting a service; you are getting a partner who has been around for over two decades. They understand the specific needs of Siskiyou County residents and work to meet them every single day. It is comforting to know that this team has been a steady presence in your area for so long.
Top-Tier Quality Care
Understanding Hospice Care in Mount Shasta
Hospice is about living well for as long as possible. The team at Mercy Hospice Mt Shasta visits you wherever you call home. This could be your own house or a local care facility. Most people think hospice is just for the final days. The truth is that hospice can provide support for months. It is meant to manage pain and control symptoms so you can focus on being with your family. And it is not just for the patient. They also provide counseling and support for family members who are grieving. The thing is, many families wait too long to call. Starting early means you get more time with a support team that cares about your comfort. That can change the whole experience for everyone involved.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident in your choice. Start by asking how quickly their team can get to your home if a crisis happens. You should also ask how they manage pain and other difficult symptoms after hours. It is helpful to know who will be on your primary care team. Ask how often a nurse will visit your home. And do not be afraid to ask how they support family caregivers. You need to know that you will have help when things get tough at night or on the weekend. A good provider will be happy to answer these questions clearly. If they hesitate, that might be a sign to keep looking. You deserve a team that listens and responds to your concerns with kindness and clear facts.
Preserve Your Family's Story
Your loved one's life is full of stories that deserve to be kept safe for future generations. Capture these memories now while you have the chance.
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Some stories are worth writing down
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