HospiceScout

MERCY HOSPICE MT SHASTA

Provider Information

Address
635 LASSEN LANE
MOUNT SHASTA, CA 96067
Ownership Type
Non-Profit
Medicare Certified Since
October 21, 1999

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Mount Shasta

Mercy Hospice Mt Shasta provides end-of-life care for families in Siskiyou County. Located at 635 Lassen Lane, this team focuses on comfort and dignity for patients facing serious illness. They offer medical, emotional, and spiritual support to help patients stay at home whenever possible. The goal is simple: to make every day count for those who need it most. Choosing a hospice team is a big step. Having local experts who know your community can make a real difference during a hard time.

About Mercy Hospice Mt Shasta

Mercy Hospice Mt Shasta operates as a non-profit organization. This means they put their resources directly back into patient care. They have been serving the community since October 1999, which shows a long history of dedication. That is a big deal in this field. When you choose a non-profit, you know the focus stays on the patient rather than on profits. Families should know that this provider has deep roots in Mount Shasta. Their longevity gives them a unique understanding of the local healthcare landscape. You are not just getting a service; you are getting a partner who has been around for over two decades. They understand the specific needs of Siskiyou County residents and work to meet them every single day. It is comforting to know that this team has been a steady presence in your area for so long.

Top-Tier Quality Care

Mercy Hospice Mt Shasta holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. This means they are performing at the highest level based on national standards for hospice services.

Understanding Hospice Care in Mount Shasta

Hospice is about living well for as long as possible. The team at Mercy Hospice Mt Shasta visits you wherever you call home. This could be your own house or a local care facility. Most people think hospice is just for the final days. The truth is that hospice can provide support for months. It is meant to manage pain and control symptoms so you can focus on being with your family. And it is not just for the patient. They also provide counseling and support for family members who are grieving. The thing is, many families wait too long to call. Starting early means you get more time with a support team that cares about your comfort. That can change the whole experience for everyone involved.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel more confident in your choice. Start by asking how quickly their team can get to your home if a crisis happens. You should also ask how they manage pain and other difficult symptoms after hours. It is helpful to know who will be on your primary care team. Ask how often a nurse will visit your home. And do not be afraid to ask how they support family caregivers. You need to know that you will have help when things get tough at night or on the weekend. A good provider will be happy to answer these questions clearly. If they hesitate, that might be a sign to keep looking. You deserve a team that listens and responds to your concerns with kindness and clear facts.

Preserve Your Family's Story

Your loved one's life is full of stories that deserve to be kept safe for future generations. Capture these memories now while you have the chance.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.