HospiceScout

SERENITY HOSPICE CARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1420 N. CLAREMONT BLVD SUITE 104-A
CLAREMONT, CA 91711
Ownership Type
For-Profit
Medicare Certified Since
November 8, 2003

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SERENITY HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)5
Physicians3

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE CARE compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.4%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.1%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months45%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,621 · 48th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 28.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life28.1%
  • All care steps completed87.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease43%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Claremont

Serenity Hospice Care provides end-of-life services for families in Claremont, California. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. Their team works right in the heart of Los Angeles County to ensure patients stay in their own homes whenever possible. It is all about dignity and keeping loved ones close during a difficult season. They offer specialized care that addresses both the physical and the emotional needs of the person. That is the core of what they do. Having a local team nearby often makes a big difference for families who need quick help. They serve the area from their office on North Claremont Boulevard. Choosing the right partner for this journey is a vital step for your family's peace of mind.

About SERENITY HOSPICE CARE

Serenity Hospice Care is a for-profit provider that has been Medicare certified since November 8, 2003. This long history shows they have been part of the local healthcare landscape for over two decades. Being Medicare certified means they meet strict federal standards for the care they provide to patients. You should know that for-profit status is common in the hospice world. It does not change the high standard of care they aim to deliver. They have built a track record of service within Los Angeles County over these many years. The thing is, choosing a provider with deep roots in the community can provide extra comfort. You want a team that knows the local doctors and hospitals well. They are ready to walk this path with your family, offering guidance and medical support every single step of the way.

Top Quality Rating

Serenity Hospice Care holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. This means they are performing at the highest level for their patients.

Understanding Hospice Care in CLAREMONT

Finding the right care in a busy place like Los Angeles County can feel like a lot. Claremont has several hospice options, but they are not all the same. Hospice is a special kind of care that focuses on quality of life rather than curing a disease. It is meant for patients when the goal shifts to comfort and pain relief. Most people think hospice is just for the final days, but it can actually last for months. The team includes nurses, doctors, and social workers who visit you at home. They bring the hospital-level care to your living room. That is a huge relief for many families. You have the right to choose the provider that fits your values best. Do not feel rushed to pick the first one you find. Take a breath and look at the quality scores before you decide.

What to Ask When Choosing a Hospice Provider

You have a lot on your mind right now. Asking the right questions can help clear the fog. Start by asking how quickly they can get a nurse to your home in an emergency. You also need to know how they handle pain and symptom management after normal business hours. If the answer is just an answering service, ask what happens next. Another good question is how they support the family members who are acting as caregivers. Do they offer help with grief? Will they provide volunteers to sit with your loved one? You deserve to know exactly who will be coming into your home. Ask about their experience with your specific diagnosis too. A good provider will be happy to answer these questions clearly. They should never make you feel like you are a burden for asking.

Keep Your Family Stories Alive

During this time, the memories you share with your loved ones are more precious than ever. Find a simple way to preserve these stories for your children and grandchildren to enjoy for years to come.

Preserve Family Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.