HospiceScout

WITH GRACE HOSPICE AND PALLIATIVE CARE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4075 EVERGREEN VILLAGE SQUARE, SUITE 210
SAN JOSE, CA 95135
Ownership Type
For-Profit
Medicare Certified Since
June 15, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WITH GRACE HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)4
Physicians1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WITH GRACE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WITH GRACE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

25

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.6%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.2%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.8%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.3%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,588 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 51.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.8%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment70.8%
  • Treatment preferences discussed72.5%
  • Beliefs and values discussed96.3%
  • Visits in the last days of life51.4%
  • All care steps completed65%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia38%
  • Heart and circulatory disease21%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About With Grace Hospice and Palliative Care

With Grace Hospice and Palliative Care provides hospice services in San Jose, California. This provider has served the community since 2015. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews health providers to ensure they meet high standards for patient safety. Families in Santa Clara County can look to this provider for end-of-life care needs. The agency operates as a for-profit organization. They focus on maintaining quality standards for the people they serve in the Evergreen area. It is a local option for those seeking hospice support near the Evergreen Village Square location.

Provider Background

This agency has been certified by Medicare for nearly a decade. Being a for-profit provider means they operate as a business while following federal rules for hospice care. The CHAP accreditation is a big deal for families. It means an outside group checked their work. They looked at how the staff cares for patients. They also checked how the agency keeps records and manages daily tasks. Having this accreditation shows the provider chooses to go through extra reviews. This helps keep care quality high. The team consists of eleven employees. This includes four registered nurses and one physician. These staff members work together to meet the needs of each patient. It is good to know who is on the care team.

Quality of Care

This provider holds strong marks for their quality of care. They have earned high ratings from federal reviewers. Their status as an accredited agency shows they focus on meeting clear safety and care standards for their patients.

What Is Hospice Care Like in San Jose?

Hospice care in San Jose focuses on comfort when a cure is no longer the goal. The team visits you at home. They manage pain and other symptoms. This allows patients to spend time in a familiar place. With Grace Hospice and Palliative Care uses a small team to provide this support. They have four registered nurses and one physician on staff. These experts create a plan just for the patient. They talk with the family about what to expect. The goal is to keep the patient calm and comfortable. Most people receive care in their own house. Some choose to stay in a care facility. The team coordinates these visits to ensure someone is always ready to help. Having local support makes a difference during a hard time.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a major choice for your family. You should ask questions to see if the agency is a good fit. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how the team will handle pain relief and medicine. It is wise to ask how often the nurse will visit the patient each week. Ask about the support they offer to family members too. You want to know if they provide help for grief or emotional stress. Ask if the physician is available to talk with your own doctor. Keep these answers in a notebook. This helps you compare your options clearly. Take your time to get the facts you need before you decide.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you save these stories for future generations to cherish.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.