HEARTLAND HOSPICE (SANTA CLARA)
Provider Information
- Address
- 181 METRO DRIVE, SUITE 540
SAN JOSE, CA 95110 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 13, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (SANTA CLARA) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Compassionate Care in San Jose
Heartland Hospice (Santa Clara) offers specialized end-of-life care for patients in San Jose, California. Their professional team focuses on comfort, dignity, and quality of life for those facing a life-limiting illness. They provide medical support and emotional care to help patients and their families navigate this difficult journey. By focusing on the unique needs of each individual, they aim to bring peace and comfort to the home setting. The team is dedicated to supporting the Santa Clara community with experienced and caring hospice services.
About HEARTLAND HOSPICE (SANTA CLARA)
Heartland Hospice (Santa Clara) operates as a for-profit provider based in San Jose. They have been Medicare certified since May 13, 1996, showing a long history of serving local families. Choosing a hospice provider is a deeply personal decision for every family. Knowing a provider has been active for many years can offer a sense of stability and trust. Their office is conveniently located at 181 Metro Drive, Suite 540. Families should feel empowered to ask questions about how the team manages pain and supports emotional needs. Understanding their long history of certification can help you feel more confident in the care they provide. Their goal is to ensure that every patient receives respectful and attentive care during their time in the program.
High Quality Care Standards
Understanding Hospice Care in SAN JOSE
Hospice care in the San Jose area is designed to support the whole person. It is not just about medical help. It is about emotional and spiritual support for the patient and their loved ones. Many families in Santa Clara County find that hospice care helps them spend more quality time together. The care team often includes nurses, aides, social workers, and volunteers. They work together to manage pain and keep the patient comfortable in their own home. Hospice services are covered by Medicare for those who qualify. This makes it easier for families to focus on being together instead of worrying about costs. Learning about these local resources can help your family make the best choices for your specific situation. You deserve support that is both professional and kind during this transition.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is an important step for your family. You should feel comfortable asking questions to understand how they will care for your loved one. Consider asking these questions during your first meeting:
- How quickly can your team respond if we have an urgent need during the night?
- How do you support family members who are grieving or feeling stressed?
- What specific roles will the different team members play in our daily care?
- How will you help us manage pain and other symptoms at home?
Take your time to listen to their answers. You need to feel that the staff is kind and easy to talk to. A good provider will be happy to explain their process clearly. They should make you feel heard and respected throughout the entire conversation.
Preserve Your Family Stories
This time of life is meaningful. It is a good time to capture the memories and stories of your loved ones to keep for future generations.
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.