ACCENTCARE HOSPICE & PALLIATIVE CARE OF NORTHERN C
Provider Information
- Address
- 400 RACE STREET, SUITE 101
SAN JOSE, CA 95126 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 24, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 2 |
| Volunteers | 21 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF NORTHERN C reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF NORTHERN C compares to hospices nationwide.
17.6 minutes
of nurse care per routine home care day, on average
That is the 89th percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.6 min
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.4%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.6%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.3%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.7%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,589 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.7%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia10%
- Lung and respiratory disease26%
- Stroke11%
- Other conditions31%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in San Jose
AccentCare Hospice & Palliative Care of Northern C serves families in San Jose, California. They offer end of life support and comfort care for patients. Their team is certified by Medicare and has earned accreditation from the Joint Commission. This group works hard to provide quality care for those in need. It is a local choice for people in Santa Clara County. They have served the community since 2013. That is a long time. Choosing the right care team feels like a big step. This provider focuses on comfort for you and your loved ones. They work to make each day better for the patient. You can trust that they meet high standards of care. Their office is on Race Street. They are ready to help when the time is right.
About AccentCare Hospice & Palliative Care of Northern C
This is a for-profit hospice provider. They have been Medicare certified since July 2013. The Joint Commission accredits this agency. This means an outside group checked their work. They looked at safety and patient care standards. It is a big deal to earn this seal. It shows the team wants to do things the right way. Their staff includes 28 people. This includes seven registered nurses and three licensed practical nurses. They also have 21 volunteers on the team. Two doctors lead the medical care provided here. These numbers show a team ready to help. Families should know that accreditation is voluntary. Most providers do not go through this extra step. But this group did. They want to show they meet tough goals. This gives you peace of mind during a hard time.
Top Quality Rating
Understanding Hospice Care in San Jose
Hospice care is about comfort when a cure is no longer the goal. In San Jose, many families look for teams that offer both medical and emotional support. This provider uses a team approach to reach that goal. You get nurses, doctors, and volunteers working together. Think of them as a support net for your family. The team helps manage pain and symptoms at home. They also help with the stress that comes with illness. Most care happens where the patient lives. That is usually the most comfortable spot. Having 21 volunteers is a strong sign of their community ties. Volunteers often provide companionship or help with small errands. It is a team effort. The nurses and doctors handle the medical side of things. This balance keeps the focus on the person. You are not alone in this process.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You should feel good about who enters your home. Start by asking how the team handles pain at night. You want to know someone is there to help 24/7. Ask how often a nurse will visit the home. It is also good to ask how they support family members. Do they offer grief support after the patient passes? You should also ask about their volunteer services. A good team will be open and honest with you. They should answer every question with kindness. Take your time during this talk. You can ask what happens if the patient needs more care than home allows. See if they explain things in a way you understand. That is the most important part. Trust your gut feeling when you talk to them.
Preserve Your Family Stories
Your family history is a gift that should be kept safe for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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