HEART OF HOPE ASIAN AMERICAN HOSPICE CARE, A NONPR
Provider Information
- Address
- 1879 LUNDY AVENUE, SUITE 223
SAN JOSE, CA 95131 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 16, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 3 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOPE ASIAN AMERICAN HOSPICE CARE, A NONPR reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2023.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOPE ASIAN AMERICAN HOSPICE CARE, A NONPR compares to hospices nationwide.
18.1 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.1 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits18.2%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice12.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,021 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life52.2%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in San Jose
Heart of Hope Asian American Hospice Care serves families in the San Jose, California area. As a non-profit organization, they focus on providing end-of-life support tailored to the needs of the community. They offer professional hospice services designed to bring comfort and dignity to patients. Their team works to manage pain and provide emotional support during difficult times. Families in Santa Clara County can rely on their commitment to quality care. This provider is dedicated to ensuring patients feel supported throughout their hospice journey.
About Heart of Hope Asian American Hospice Care
Heart of Hope Asian American Hospice Care is a non-profit provider based at 1879 Lundy Avenue in San Jose. They have been certified by Medicare since March 16, 2023. Choosing a non-profit provider often means the organization puts patient needs above everything else. Their status as a Medicare-certified agency means they meet strict federal standards for care. Families should know that this provider has established a foundation of quality in a short time. Their location in suite 223 is ready to assist those in need of end-of-life care. Understanding their history and non-profit status can help families feel more confident when making important decisions for their loved ones.
Understanding Hospice Care in San Jose
Hospice care is a special type of support for people facing a life-limiting illness. In San Jose, many families use these services to improve the quality of life for their loved ones. Hospice teams include doctors, nurses, and social workers. They work together to help manage pain and offer emotional comfort. Care can be provided in the home or in other settings. The goal is to keep the patient as comfortable and peaceful as possible. Families in Santa Clara County have access to several high-quality options. It is important to find a team that listens to your family's unique needs. Hospice is about living life as fully as possible during a final chapter. You are not alone in this search for the right support.
What to Ask When Choosing a Hospice Provider
Selecting the right hospice provider is an important step for your family. You should feel comfortable asking questions to learn how they can help. Here are some key things to ask during your search:
- How quickly can your team reach our home if we have an emergency?
- How do you support the emotional and spiritual needs of our family?
- What specific services do you offer to manage pain and other symptoms?
- How does your team communicate with our primary doctor about care updates?
Asking these questions helps you understand the level of care provided. It also helps you see if the team is a good fit for your values. Take your time to get the answers you need. Your peace of mind is the most important goal in this process.
Preserve Your Family Stories
Your loved one has a unique life story that deserves to be remembered. We provide simple ways to record and save these memories for your family to cherish forever.
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