PROHEALTH HOME CARE, INC
Provider Information
- Address
- 2700 ZANKER ROAD, SUITE 180
SAN JOSE, CA 95134 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 18, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROHEALTH HOME CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Supplied directly by this hospice
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROHEALTH HOME CARE, INC compares to hospices nationwide.
16.3 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.3 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life79.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,165 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 24.4% of patients or more. Most hospices score above 90 percent.
- Pain screening90.6%
- Pain assessment90.9%
- Breathing difficulty screening93.8%
- Treatment preferences discussed100%
- Beliefs and values discussed96.9%
- Visits in the last days of life24.4%
- All care steps completed81.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia25%
- Heart and circulatory disease15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Comfort in San Jose
PROHEALTH HOME CARE, INC serves families throughout San Jose, California. They offer hospice care designed to bring comfort to patients during their final months. The team focuses on managing pain and supporting the emotional needs of everyone involved. Dealing with a terminal illness is never easy, but having local support makes a real difference. They operate from their office on Zanker Road to coordinate care across Santa Clara County. Choosing a team nearby helps ensure that nurses and aides can reach your home quickly when you need them most. It is about making sure your loved one stays comfortable in the place they call home.
About PROHEALTH HOME CARE, INC
This is a for-profit hospice provider that has been Medicare certified since December 18, 2009. That is over a decade of experience serving the community. Being Medicare certified means they meet strict federal standards for quality and safety. What families should know is that for-profit status does not change the high level of care they are required to provide under the law. They must follow the same rules as non-profit groups. The team at this location works hard to balance medical needs with personal dignity. You should feel free to ask them about their specific history in the area. They have a clear track record of working with Medicare patients for many years. That experience can provide a sense of stability during a time that often feels very uncertain.
Quality Rating
Understanding Hospice Care in San Jose
San Jose is home to many medical resources, but choosing the right hospice team is a personal decision. Hospice care is not about giving up. It is about choosing a different path that prioritizes comfort over aggressive treatments. Many people wait too long to ask for help because they fear the transition. The truth is that hospice can start as soon as a doctor confirms a life expectancy of six months or less. Local providers like PROHEALTH HOME CARE, INC are part of a larger network of support in Santa Clara County. They work with local hospitals and pharmacies to make sure your loved one gets the right medicine and equipment. And because they are local, they understand the specific needs of families in this part of California. It is a big deal to have someone who knows the area by your side.
What to Ask When Choosing a Hospice Provider
You should never feel rushed when picking a hospice team. Start by asking how quickly they can send a nurse to your home in an emergency. This is vital for peace of mind. Ask them how they manage pain and if they have a doctor on call 24 hours a day. It is also smart to ask how they support family members who are grieving. Do they offer counseling or spiritual care? These services are often included but it is good to confirm. Ask them for a list of the specific areas they cover in Santa Clara County. You want a team that knows the roads and can get to you fast. Finally, ask if they have experience with your loved one’s specific medical condition. Clear answers will help you feel more confident in your choice.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories to share with future generations.
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
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Understanding Medicare Hospice Benefit: A Family Guide
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What Does Medicare Cover for Hospice Care?
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.