PROHEALTH HOME CARE, INC
Provider Information
- Address
- 2700 ZANKER ROAD, SUITE 180
SAN JOSE, CA 95134 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 18, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROHEALTH HOME CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Supplied directly by this hospice
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROHEALTH HOME CARE, INC compares to hospices nationwide.
16.3 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.3 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life79.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,165 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 24.4% of patients or more. Most hospices score above 90 percent.
- Pain screening55%
- Breathing difficulty screening55%
- Treatment preferences discussed95%
- Beliefs and values discussed90%
- Visits in the last days of life24.4%
- All care steps completed35%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia25%
- Heart and circulatory disease15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
ProHealth Home Care, Inc
ProHealth Home Care, Inc serves families in San Jose, California. They operate from their office on Zanker Road. The agency holds accreditation from the Joint Commission. This means they meet high standards for safety and care. They have provided services since 2009. This longevity shows a steady presence in the local health community. Finding the right support for a loved one is a major step. This provider offers a path for those needing home-based medical help. They focus on meeting the needs of patients in Santa Clara County. It is a for-profit organization. Their team works to provide care that meets federal rules. Choosing a certified provider helps give your family peace of mind. You can reach their office directly at (408) 451-9090 for more information on their specific programs.
About ProHealth Home Care, Inc
ProHealth Home Care, Inc is a for-profit agency. They have been certified by Medicare since December 2009. The agency has earned the Gold Seal of Approval from the Joint Commission. This group is an independent organization that checks health agencies for quality. They look at how well a provider follows safety rules and cares for patients. Most agencies do not seek this extra review process. This shows a commitment to high standards. The staff includes seven total employees. This includes one registered nurse and one physician. Having a doctor on the team helps oversee complex medical needs for patients. Families should know that this small team size allows for focused attention. They follow strict guidelines set by the government to ensure safety. This is a key part of their daily work. You should feel comfortable asking about how their specific staff members will help your loved one.
Quality Overview
What Is Hospice Care Like in San Jose?
Hospice care in San Jose focuses on comfort during a serious illness. Agencies here work to manage pain and help patients remain at home. You will find different providers across Santa Clara County. Some are small and others are part of larger groups. ProHealth Home Care, Inc maintains a small team to serve their patients. They have one registered nurse and one physician on staff. This means they use a focused model of care. Nurses often handle the day-to-day medical visits. The physician helps guide the plan of care. Other team members often include social workers or aides. These people help with daily tasks and emotional support. The goal is to keep the patient comfortable in their own space. Most families in this area find that care starts with a simple phone call. You can talk to the staff about what you need.
What to Ask When Choosing a Hospice Provider
Finding the right care requires asking the right questions. Start by asking how the team handles pain management after hours. You need to know who to call at night. Ask how often the nurse will visit your home. Consistency is very important for comfort. You should also ask how they support family members during this time. Do they offer counseling or help with daily chores? Ask about their experience with your specific medical needs. It is okay to ask for details about their staff. Does the team include a doctor who visits the home? You deserve to know how the care plan is made. Make sure you understand the role of each person on the team. Ask how they coordinate with your primary doctor. Clear communication makes everything easier for your family. Keep your notes in one place as you talk to different providers.
Preserve Your Family Stories
Your loved one has a unique history that deserves to be remembered. We help you capture those precious memories and life lessons for future generations.
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