HospiceScout

REDWOOD HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1101 S WINCHESTER BLVD, SUITE J-216
SAN JOSE, CA 95128
Ownership Type
For-Profit
Medicare Certified Since
January 29, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for REDWOOD HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)7
Physicians3
Volunteers0

40

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what REDWOOD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how REDWOOD HOSPICE compares to hospices nationwide.

15.8 minutes

of nurse care per routine home care day, on average

That is the 81st percentile among hospices nationally. The national median is about 12 minutes.

170

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.8 min

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.1%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months14.7%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.7%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,915 · 78th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.9%
  • Pain assessment99.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids99.5%
  • Visits in the last days of life42%
  • All care steps completed97.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia46%
  • Heart and circulatory disease13%
  • Lung and respiratory disease4%
  • Stroke8%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Redwood Hospice

Redwood Hospice provides end of life care services to families in San Jose, California. They have been certified by Medicare since early 2021. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow high standards for patient safety. They operate as a freestanding hospice provider for the Santa Clara area. Choosing a hospice is a major decision for any family. This provider works to meet the needs of people during their final months of life. They focus on comfort and support for the patient and their loved ones. Having a third party check their work provides an extra layer of oversight. It shows the agency wants to meet specific rules for how they treat patients each day. Families should look at these details when they compare local options for their own care needs.

Ownership and Accreditation Details

Redwood Hospice is a for-profit agency. They have been a part of the Medicare program since January 2021. Their accreditation from the Accreditation Commission for Health Care is a sign of their commitment to quality. This group is an independent organization that checks hospice agencies. They look at how a provider manages care and keeps records. If an agency meets these standards, it shows they follow strict rules for safety. That matters for your peace of mind. Redwood Hospice employs a team of 40 people to manage these tasks. This team includes six registered nurses and seven licensed practical nurses. They also have three physicians on staff to oversee medical care. These professionals work together to create a plan for every patient. They do not currently use volunteers in their service model. Understanding these facts helps you see how the agency is built to support your family members in their home or a care facility.

Quality Summary

Redwood Hospice earns high marks for their clinical quality of care according to federal data. However, their patient satisfaction survey results are lower than the national average. They are an accredited provider, which shows a commitment to meeting professional standards for care delivery.

What Is Hospice Care Like in San Jose?

Hospice care in San Jose focuses on keeping patients comfortable when a cure is no longer the main goal. It brings medical help directly to where the patient lives. This could be a private home or a care facility. The team at Redwood Hospice includes nurses and doctors who visit regularly. With six registered nurses and seven practical nurses on staff, they have a solid group to handle daily medical needs. These nurses manage pain and help with other symptoms. They also explain what to expect so families feel more prepared. The three physicians on staff provide medical oversight for the care plans. They work with the nursing team to adjust treatments as the patient needs change. This level of support helps families manage the complexities of end of life care. It provides a way to focus on time together instead of the stress of medical errands and appointments.

What to Ask When Choosing a Hospice Provider

You should feel confident before you pick a hospice agency. Start by asking how many nurses will be available for your loved one. You also want to know how the team handles after-hours calls. It is common to have questions in the middle of the night. Ask if a nurse can come to the house if a crisis happens on a weekend. Another good question is how they coordinate with the patient's regular doctor. You should also ask about the specific ways they manage pain and comfort. Get clear answers about who will be on the primary care team. Make sure you understand how often they visit. These questions help you see if their services match what your family needs. Do not be afraid to ask for more information if something is not clear to you. You deserve to have all the facts before you decide on a partner for this care.

Preserve Your Family Stories

Your family history is a gift. Capture your loved one's voice and memories to keep their legacy alive for years to come.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.