HospiceScout

PROVIDENCE HOSPICE INLAND EMPIRE

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
8560 VINEYARD AVE, SUITE 516
RANCHO CUCAMONGA, CA 91730
Ownership Type
Non-Profit
Medicare Certified Since
February 25, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROVIDENCE HOSPICE INLAND EMPIRE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)5
Physicians1

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROVIDENCE HOSPICE INLAND EMPIRE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE HOSPICE INLAND EMPIRE compares to hospices nationwide.

16.6 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.6 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.7%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.5%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits39.5%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.5%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.8%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.6%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,119 · 23rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life51%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer35%
  • Dementia18%
  • Heart and circulatory disease20%
  • Lung and respiratory disease9%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providence Hospice Inland Empire

Providence Hospice Inland Empire serves residents in Rancho Cucamonga, California, from their office on Vineyard Avenue. This team provides specialized end-of-life care focused on comfort, dignity, and support for the entire family. They help manage pain and emotional needs for those facing a life-limiting illness. Choosing the right hospice is a major decision, so knowing who is nearby helps. They work hard to ensure patients remain as comfortable as possible in their own homes or care facilities. By focusing on quality of life, they allow families to spend precious time together without the stress of complex medical management. It is about making every single day count. This local team understands the unique needs of the San Bernardino community. They provide the professional care you need right in your own neighborhood.

About Providence Hospice Inland Empire

Providence Hospice Inland Empire operates as a non-profit organization. That is a big deal because it means their focus remains entirely on patient care rather than profits. They have been Medicare certified since February 25, 2015. This long track record shows they follow federal standards for quality and safety. When you choose a non-profit provider, you often find that extra resources go directly back into patient services. Families should know that this provider meets the rigorous requirements set by Medicare. This certification ensures they provide a specific level of care, including nursing, social work, and chaplain services. They have served the Inland Empire for nearly a decade now. That kind of experience gives families peace of mind during a hard time. You want a team that knows the system well. This provider brings that stability to your front door.

Exceptional Quality Rating

Providence Hospice Inland Empire has earned a perfect 5 out of 5 stars for their overall performance and quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A top rating like this shows they are truly dedicated to excellence.

Understanding Hospice Care in Rancho Cucamonga

Hospice care in the Inland Empire is designed to support the whole person, not just their illness. Many people think hospice is only for the very last days of life. The truth is, hospice can provide support for months if a patient meets the medical criteria. In Rancho Cucamonga, care teams usually include doctors, nurses, home health aides, and grief counselors. They visit you wherever you call home. And the best part is that Medicare covers these services for eligible patients. So, you don't have to worry about the cost of these essential visits. The team coordinates with your regular doctor to keep everyone on the same page. It is a team effort to keep the patient pain-free and comfortable. Most families find that having this extra support makes a world of difference at home. It allows you to focus on your loved one instead of the medical tasks.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels overwhelming, but asking the right questions helps clear the fog. Start by asking how quickly a nurse can get to your home if an urgent problem pops up in the middle of the night. You also want to know how they handle pain management and if they offer support for the family after a loss. It is important to ask about their experience with your loved one’s specific health condition. Here are a few simple questions to get you started:

  • How soon can a nurse visit us after we sign up?
  • What specific help do you offer for family caregivers?
  • How do you handle emergencies on weekends or holidays?
  • Can you explain how the team will communicate with our primary doctor?

Asking these questions helps you feel in control. Do not be afraid to ask for clarity. You deserve to understand exactly how they will help your family.

Preserve Your Family Stories

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe. Capture those special moments and preserve their legacy for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.