SHANGRILA HOSPICE
Provider Information
- Address
- 8280 UTICA AVENUE, SUITE 210
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 27, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 9 |
| Physicians | 3 |
| Volunteers | 3 |
35
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SHANGRILA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
About SHANGRILA HOSPICE
SHANGRILA HOSPICE serves families throughout Rancho Cucamonga, California. This provider offers end-of-life care designed to support patients and their loved ones during a difficult time. They have been certified by Medicare since June 2014. The agency holds accreditation from the Joint Commission, which is a big sign of their commitment to safety. This accreditation means an outside group checked their work against national standards. It helps families know the agency follows strict rules for patient care and safety. They operate as a for-profit provider based in San Bernardino County. Choosing a hospice is a serious choice for any family. You should look at how they handle daily care and communication. Their team works to provide comfort right where you live.
Understanding Agency Quality
SHANGRILA HOSPICE is a freestanding hospice provider. They currently manage a staff of 35 people. This team includes 4 registered nurses and 9 licensed practical nurses who handle clinical needs. They also have 3 physicians and 3 volunteers on their roster. Accreditation by the Joint Commission is a standard for quality. It shows they open their doors to regular, tough reviews. This process forces agencies to keep their records and care plans sharp. CMS ratings are not yet available for this location. You should ask them for their internal quality reports instead. Most agencies are happy to share how they track patient comfort and pain control. Always ask for clear answers about their staff training. Having 13 nurses on staff provides a solid base for patient support. Their team structure shows they are ready to help patients with complex medical needs in the local area.
Quality Ratings Note
What Is Hospice Care Like in RANCHO CUCAMONGA?
Hospice care in Rancho Cucamonga focuses on comfort rather than a cure. The goal is to keep patients free from pain in their own homes. A team of experts visits to manage symptoms and offer emotional support. This team usually includes nurses, doctors, and volunteers. At SHANGRILA HOSPICE, the staff includes 13 nurses and 3 physicians to oversee patient plans. They work to ensure medications arrive on time. They also help families manage the medical equipment needed at home. The hospice team acts as a bridge between the doctor and the family. They visit regularly to check on the patient and adjust the care plan as things change. This is a team effort. You are part of that team. Their presence can make a big difference in the quality of daily life for your family member.
What to Ask When Choosing a Hospice Provider
You have the right to ask many questions before you sign any paperwork. Start by asking how quickly a nurse can get to your home in an emergency. You need to know if they offer help on weekends or at night. Ask about the experience level of their staff. It is also good to ask how they handle pain management for patients with specific needs. Ask if they provide extra support for the family after the patient passes away. This is often called bereavement care. Do they have volunteers who can sit with the patient? You should feel comfortable with the people entering your home. Ask them to explain their plan for your specific situation. A good hospice team will take the time to answer every question clearly. They should never rush you. Take your time to get the answers you need to feel calm about your choice.
Keep Family Memories Alive
Your family history is a gift. We provide a simple way to record stories and preserve your loved one's legacy for future generations.
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.