HOPE SPRINGS HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 10390 COMMERCE CENTER DR. SUITE 260A
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 19, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE SPRINGS HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE SPRINGS HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
5.7 minutes
of nurse care per routine home care day, on average
That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.7 min
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life73.3%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits93.8%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months70%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,248 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 75% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed75%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease52%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Hope Springs Hospice and Palliative Care
Hope Springs Hospice and Palliative Care serves patients in Rancho Cucamonga, California. This provider offers end-of-life care and support services for families in the San Bernardino area. They earned Medicare certification in early 2022. The agency also holds accreditation from CHAP, which is a private group that sets high standards for healthcare organizations. This mark shows they meet specific requirements for patient safety and care quality.
Provider Details
This is a for-profit hospice agency operating as a freestanding facility. Being a freestanding hospice means they focus only on hospice care rather than operating as part of a larger hospital system. They have a lean team of three employees including one registered nurse and one licensed practical nurse. Because they do not use volunteers, all care tasks are handled by their paid staff. CHAP accreditation is important because it means an outside group checked their work against national standards. Families should look for this certification to ensure the agency follows strict rules for medical care. It provides a baseline for how they operate daily. This agency has been active in the Medicare system since February 2022.
What Is Hospice Care Like in Rancho Cucamonga?
Hospice care in this part of San Bernardino County focuses on comfort and pain management. Agencies here provide support at home or in care facilities based on what the patient needs. A local hospice team usually includes doctors, nurses, and aides who work together. At Hope Springs, the team is composed of one registered nurse and one licensed practical nurse. These professionals manage symptoms and provide support for family caregivers. The goal is to keep the patient comfortable in their own surroundings. Local care teams coordinate with your primary doctor to ensure everyone stays on the same page. Having a small, dedicated staff can mean more direct attention for the patient. You should ask how they handle after-hours calls or emergencies in the Rancho Cucamonga area to see if their schedule fits your needs.
What to Ask When Choosing a Hospice Provider
Choosing a care provider is a large decision for any family. You should ask specific questions to understand how they will support you. First, ask how many nurses they have available for after-hours visits. Knowing who will answer the phone at night helps reduce stress. Second, ask how they manage pain and other difficult symptoms at home. You need to know their approach to comfort care. Third, ask if they offer help for family members who are grieving. Many agencies provide counseling for a year after the loss. Finally, ask how quickly they can start services once a doctor signs the paperwork. Quick responses are often needed during a health crisis. Getting clear answers helps you feel more prepared for the days ahead.
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GEO HOSPICE CARE, INC
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