CALCARE PALLIATIVE SERVICES
Provider Information
- Address
- 9140 HAVEN AVENUE SUITE 120
RANCHO CUCAMONGA, CA 91730 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 14, 2014
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CALCARE PALLIATIVE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CALCARE PALLIATIVE SERVICES compares to hospices nationwide.
18.1 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.1 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.5%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,091 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 41.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life41.9%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia25%
- Heart and circulatory disease26%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
CALCARE PALLIATIVE SERVICES in Rancho Cucamonga
CALCARE PALLIATIVE SERVICES provides palliative and hospice support to families in Rancho Cucamonga, California. Their team focuses on comfort and quality of life for those facing serious illness. They serve the San Bernardino County area with a commitment to compassionate end-of-life care. Families often turn to them for help managing pain and symptoms during difficult times. This provider works to ensure patients stay comfortable in their own homes. Their staff understands the needs of the local community. They offer professional guidance for patients and their loved ones throughout the hospice journey.
About CALCARE PALLIATIVE SERVICES
CALCARE PALLIATIVE SERVICES has been a Medicare-certified provider since August 14, 2014. This is a for-profit organization dedicated to hospice care standards. Being Medicare-certified means they meet federal rules for safety and quality. Families should know that this provider has a long history of serving the region. Choosing a provider with years of experience can bring peace of mind. They follow strict guidelines set by the government. This helps ensure that patients get consistent and reliable care. Their team is trained to handle the complex needs of hospice patients. You can feel confident knowing they have met these standards for many years. They focus on providing dignity and respect during every stage of care. Their office is easy to reach at 9140 Haven Avenue in Rancho Cucamonga.
High Quality Ratings
Understanding Hospice Care in Rancho Cucamonga
Finding the right care in San Bernardino County is an important step for your family. Hospice services provide more than just medical help. They offer emotional and spiritual support to the whole family. In Rancho Cucamonga, hospice teams often include nurses, doctors, and social workers. These professionals work together to create a plan that fits your loved one. They focus on comfort instead of a cure. This approach helps patients spend their time in a peaceful setting. Many families find that hospice care allows them to focus on making memories. It also provides much-needed relief for primary caregivers. You do not have to walk this path alone. Local providers are here to support your family during this time. Understanding your options helps you make the best choice for your unique situation.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable asking questions to find the right fit. Here are a few important things to ask any potential provider:
- How quickly can a nurse or doctor get to our home in an emergency?
- What specific services do you provide to support the family members?
- How do you manage pain and keep the patient comfortable?
- Can you explain how your team works with our current doctors?
Asking these questions helps you understand the level of care you can expect. A good provider will be happy to answer these clearly. They should be open about their services and their approach. Take your time to listen to their answers. Make sure their values align with what your family needs right now. You deserve to feel supported and informed at every step of this process.
Preserve Your Family Stories
This time is precious for your family. Capture and save your favorite memories and stories to share for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
ADEPT HOSPICE CARE
BRIGHT HAVEN HOSPICE
SACRED PASSION HOSPICE CARE, INC.
AVERY CARE HOSPICE INC
CARING HANDS HOSPICE, INC
MANOR HOSPICE
Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.