PHYSICIANS HOSPICE GROUP
Provider Information
- Address
- 4625 1ST STREET
PLEASANTON, CA 94566 - Medicare Certified Since
- December 11, 2021
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHYSICIANS HOSPICE GROUP reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHYSICIANS HOSPICE GROUP compares to hospices nationwide.
13.5 minutes
of nurse care per routine home care day, on average
That is the 63rd percentile among hospices nationally. The national median is about 12 minutes.
101
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.5 min
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.2%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.5%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.6%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,579 · 80th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 34.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.4%
- Visits in the last days of life34.2%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia38%
- Heart and circulatory disease13%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Overview of Physicians Hospice Group
Physicians Hospice Group provides end-of-life care for residents in Pleasanton, California. This freestanding hospice team serves families across Alameda County. They have offered these services since late 2021. The group holds an accreditation from CHAP, which proves they meet high national standards for hospice care. This team aims to support patients and their loved ones during a difficult time. They work to manage symptoms while keeping the patient comfortable at home. Getting help early often makes the biggest difference for everyone involved in care.
About Physicians Hospice Group
This provider operates as a freestanding hospice agency. Being freestanding means they focus only on hospice services rather than running a hospital or nursing home. They earned their Medicare certification in December 2021. Their CHAP accreditation shows that an outside group regularly checks their work. This agency maintains high standards for how they treat patients. CHAP surveyors look at clinical records and visit the office to ensure safety. Families should know that this accreditation is a sign of a well-run organization. They currently employ a small team of two registered nurses and one licensed practical nurse. This team size allows for direct communication with the families they serve. It is a lean operation, but they follow strict national rules for hospice care. They do not use volunteers at this time. Most families find comfort in knowing that experts oversee every aspect of the daily medical plan.
Quality Performance
What Is Hospice Care Like in Pleasanton?
Hospice care in Pleasanton focuses on comfort rather than a cure. The team comes to the patient wherever they call home. This might be a private house or an assisted living facility. You can expect regular visits from the medical staff to check on symptoms. Physicians Hospice Group uses a team of nurses to coordinate these visits. They stay in touch with your primary doctor to keep the plan updated. The goal is to reduce pain and help the patient stay alert and comfortable. Some people worry about losing control of their care. But hospice is actually about giving families more control over the daily routine. A small team allows for more personal attention during each visit. This helps nurses notice small changes in the patient quickly. That is how they keep the patient comfortable around the clock.
What to Ask When Choosing a Hospice Provider
Choosing the right help is a big step for your family. Start by asking how the team handles pain management after hours. You want to know that a nurse is available by phone at any time of the night. Ask how often a nurse will visit the home during a typical week. It is also good to ask how they help family members manage their own stress. Ask them to explain their process for updating the care plan when needs change. You should feel comfortable asking these questions during your first meeting. A good provider will take the time to answer every single one of them. Do not rush this process. Take your time to find the right fit for your loved one. Clarity brings peace of mind.
Keep Your Family Stories Safe
Your family history is a treasure. Use our tools to record memories and preserve your stories for the future.
Start Preserving MemoriesOther Hospice Providers Nearby
ZENITH HEALTHCARE INC.
MISSION HOSPICE SERVICES OF EAST BAY, LLC
BRISTOL HOSPICE - EAST BAY
SUNBRIGHT HOSPICE CARE
HOPE HOSPICE
GENTIVA
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.