ACCENTCARE HOSPICE & PALLIATIVE CARE OF CA - OAKLA
Provider Information
- Address
- 7677 OAKPORT STREET, SUITE 500
OAKLAND, CA 94621 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 27, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 9 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF CA - OAKLA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF CA - OAKLA compares to hospices nationwide.
17.3 minutes
of nurse care per routine home care day, on average
That is the 89th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.3 min
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,985 · 86th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life51.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia17%
- Heart and circulatory disease13%
- Stroke24%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About this hospice provider
AccentCare Hospice & Palliative Care of CA operates in Oakland, California. This freestanding provider serves the Alameda County area. They have held Medicare certification since early 2019. The team maintains accreditation through the Joint Commission. This group works to support patients through end-of-life care needs.
About ACCENTCARE HOSPICE & PALLIATIVE CARE OF CA - OAKLA
This provider functions as a for-profit hospice organization. They earned their Medicare certification in January 2019. Being accredited by the Joint Commission matters for your family. This group checks hospice centers against high national standards. They look at how a team manages pain and keeps patients safe. It shows this team follows strict rules for clinical care. You get peace of mind knowing an outside group reviewed their work. Their staff includes 16 people. This includes one physician and five nurses to help with daily care. They also have nine volunteers. These people play a large role in the daily support provided. You should ask about their specific staff mix if you have unique health needs.
High Quality Standards
What Is Hospice Care Like in OAKLAND?
Hospice care in Oakland focuses on comfort rather than curing a disease. Local providers like this one offer a team approach to manage symptoms. The staff typically includes doctors, nurses, and social workers. This specific team has 16 employees ready to help your family. They rely on four registered nurses and one licensed practical nurse for medical tasks. A physician oversees the plan to ensure safety. Volunteers also provide extra support for the family. You can expect regular visits to your home or a care facility. The goal is to keep the patient pain-free and comfortable. It is a team effort. Every person on the team has a specific role to play. They work together to address physical, emotional, and spiritual needs. This helps the whole family during a hard time.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time. Start by asking how quickly a nurse can reach your home in an emergency. You should ask how they handle pain management at night or on weekends. Ask how many patients each nurse sees in a typical week. This shows how much time they might spend with your loved one. Ask if they provide help for family members after a loss. It is also good to ask how they work with your current doctor. You want to know that everyone stays on the same page. Do not be afraid to ask for clarity. A good provider will answer these questions with patience and care. They should explain things in ways you understand. Take notes during your talk to compare your options later.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Capture their voice and favorite stories to keep them close for years to come.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
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