HospiceScout

HEALTHFLEX HOSPICE

Provider Information

Address
7677 OAKPORT STREET, SUITE 920
OAKLAND, CA 94621
Ownership Type
For-Profit
Medicare Certified Since
June 13, 2019

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Oakland

Healthflex Hospice serves the Oakland community with dedicated end-of-life support. They are located at 7677 Oakport Street, Suite 920, in the heart of Alameda County. This team provides comfort and care to patients facing life-limiting illnesses. They focus on managing pain and improving the quality of life for every person they serve. Their staff members are trained to help families navigate this difficult time with grace and dignity. Families in the 94621 area can reach them directly at (510) 553-1900 to discuss available care options. Choosing the right hospice is a vital step in ensuring your loved one feels supported and comfortable. Healthflex Hospice aims to provide reliable services that honor the needs of their patients and their families throughout the journey.

About Healthflex Hospice

Healthflex Hospice operates as a for-profit provider. They have been certified by Medicare since June 13, 2019. This means they meet federal rules for safety and quality of care. Families should know that choosing a hospice is a deeply personal decision. It is helpful to understand that for-profit providers follow specific standards set by the government. Being Medicare-certified ensures the agency follows national guidelines for medical and emotional support. You can feel confident that they are held to consistent standards of oversight. When meeting with the team, feel free to ask about their specific approach to care and how they support family members. They have been part of the Oakland health community for several years now. Their goal is to offer consistent care that meets the needs of patients in Alameda County while following all federal requirements for hospice agencies.

Understanding Hospice Care in Oakland

Hospice care in Oakland focuses on comfort rather than a cure. It brings a team of experts into your home to support your loved one. This team includes nurses, social workers, and aides. They work together to manage pain and other symptoms. The goal is to help patients live their final days with peace and comfort. Hospice services are a benefit under Medicare. This means that most costs are covered if your loved one meets the requirements. Alameda County has several options for care, so it is important to find a team that feels like the right fit for your family. Hospice care can also help family members by providing emotional support and respite. It is meant to be a holistic service that addresses the physical, emotional, and spiritual needs of the whole family unit during a very challenging time.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a big decision for your family. You should feel comfortable asking questions before you sign any paperwork. Consider asking these questions to help you make your choice:

  • How quickly can a nurse get to my home if there is an emergency?
  • What specific services do you offer to support family caregivers?
  • How do you manage pain and other symptoms for your patients?
  • Can you tell me how your team communicates with the family about changes in care?

Take your time to talk with the hospice staff. Listen to your gut feelings during your conversation with them. It is important to find a team that listens to your concerns and answers your questions with kindness. You deserve a team that makes you feel heard and supported every step of the way. Do not be afraid to reach out to more than one agency to compare your options.

Preserve Your Family Stories

This time is precious. We can help you record and save the stories, lessons, and memories that define your loved one's life for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.