HospiceScout

HOLISTIC PALLIATIVE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5707 REDWOOD ROAD, SUITE 1
OAKLAND, CA 94619
Ownership Type
For-Profit
Medicare Certified Since
September 7, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOLISTIC PALLIATIVE CARE, INC
RoleStaff Count
Registered Nurses (RN)3
Volunteers0

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOLISTIC PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOLISTIC PALLIATIVE CARE, INC compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

28

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends21.8%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.3%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.7%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,014 · 78th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 19.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment100%
  • Breathing difficulty screening96.6%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life19.4%
  • All care steps completed96.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer11%
  • Dementia45%
  • Heart and circulatory disease21%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About HOLISTIC PALLIATIVE CARE, INC

HOLISTIC PALLIATIVE CARE, INC serves the Oakland, California area from their office on Redwood Road. This freestanding hospice provider brings care directly to your home setting. They have been certified by Medicare since September 2018. The agency maintains accreditation through the Community Health Accreditation Partner, or CHAP. This group reviews hospice programs to ensure they meet high standards for safety and patient care. It is a sign of a strong commitment to quality.

Provider Background

This is a for-profit hospice organization. They currently employ eight staff members to manage their daily operations. This team includes three registered nurses who handle clinical needs. Their CHAP accreditation means an independent group checked their work. These groups look at how a provider keeps records and protects patient privacy. It is one way to verify that a hospice follows strict federal guidelines. They do not use volunteers at this time. Knowing these details helps you understand the size and scope of the team that will support your family.

Quality Performance

This provider holds top-tier marks in both their overall performance and their quality of care rankings. These results come from the official CMS Hospice Care Index.

What Is Hospice Care Like in OAKLAND?

Hospice care in Alameda County focuses on comfort for patients with serious illnesses. The goal is to manage pain and provide emotional support for the entire family. In Oakland, you can find different types of providers ranging from small local teams to larger networks. HOLISTIC PALLIATIVE CARE, INC operates as a freestanding agency. Their team of three registered nurses works to coordinate your medical needs. They visit you where you live. This makes it easier to stay in a familiar environment. And you have a direct line to your care team when questions arise. They focus on the physical and emotional sides of health. It is a localized approach to end of life support.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home in an emergency?
  • Who will be the main person I talk to for daily updates?
  • How does the team handle pain management at night or on weekends?
  • What support do you offer for family members who are grieving?

Ask these questions during your first meeting. You should feel comfortable with the answers. Take your time to talk with the staff. A good provider will be happy to explain their process. They should listen to your specific needs. Make sure you understand their full plan for care.

Preserve Family Stories

Your family history is a gift. Keep these memories safe for future generations to cherish and share.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.