PATHWAYS HOME HEALTH AND HOSPICE
Provider Information
- Address
- 333 HEGENBERGER ROAD, SUITE 700
OAKLAND, CA 94621 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 16, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PATHWAYS HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PATHWAYS HOME HEALTH AND HOSPICE compares to hospices nationwide.
18.4 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.4 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.9%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,402 · 58th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life70.1%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia32%
- Heart and circulatory disease11%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Pathways Home Health and Hospice in Oakland
Pathways Home Health and Hospice provides essential end-of-life care for families in Oakland, California. They offer skilled nursing, pain management, and emotional support to keep patients comfortable at home. Their team works in the Alameda County area to ensure high-quality care for those with serious illnesses. Finding the right support during a tough time is hard. This team focuses on dignity and peace for every person they serve.
About Pathways Home Health and Hospice
This provider operates as a non-profit organization. That is a big deal because it means their focus stays on patient needs rather than profit. They have been Medicare certified since March 16, 1984. That is over 40 years of service to the community. Families should know that they have a long track record of helping people in their final months. You can find their office located at 333 Hegenberger Road, Suite 700. If you have questions about their specific programs, you can reach them at (510) 632-4390. Choosing a long-standing provider can give you extra peace of mind when you need it most.
Quality of Care
Understanding Hospice Care in Oakland
Oakland has many resources for families facing end-of-life decisions. Hospice is not just about the end of life. It is about making the time you have left as comfortable as possible. Most hospice services happen in your own home. That said, some providers also work with local nursing facilities. The goal is to manage pain and help with the emotional burden. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just days. You do not have to walk this path alone. Local teams understand the unique needs of the Alameda County community and are ready to step in when you need them.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more in control. Start by asking how quickly they can respond to an emergency call at night. You should also ask how they manage pain and other symptoms. It is important to know if they offer spiritual or grief support for the whole family. Finally, ask about their experience with your loved one's specific health condition. Here is a simple tip: listen to your gut when you talk to them on the phone. Do they sound kind? Do they answer your questions clearly? You deserve a partner who makes you feel heard and respected during this sensitive time.
Preserving Your Family's Story
This time is about more than just medical care. It is a chance to honor the memories and life stories that make your loved one special. We can help you save these moments for future generations.
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