HospiceScout

HOSPICE OF THE CENTRAL COAST

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
30 RYAN COURT, SUITE 250
MONTEREY, CA 93940
Ownership Type
Non-Profit
Medicare Certified Since
November 1, 1983

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF THE CENTRAL COAST
RoleStaff Count
Registered Nurses (RN)16
Physicians2
Volunteers1

34

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE CENTRAL COAST reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE CENTRAL COAST compares to hospices nationwide.

11.2 minutes

of nurse care per routine home care day, on average

That is the 38th percentile among hospices nationally. The national median is about 12 minutes.

108

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.2 min

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends18.2%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life88.2%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits67.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.1%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.7%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,007 · 78th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.6%
  • Pain assessment97.5%
  • Breathing difficulty screening99%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.6%
  • Bowel care for patients on opioids97.6%
  • Visits in the last days of life50.2%
  • All care steps completed94.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia21%
  • Heart and circulatory disease19%
  • Lung and respiratory disease6%
  • Stroke7%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of the Central Coast in Monterey

Hospice of the Central Coast provides end-of-life care for patients in Monterey, California. They offer support for families needing comfort and medical care during a difficult time. Their office is at 2 Upper Ragsdale Drive, Suite D120. They focus on managing pain and helping patients live each day with dignity. The team works hard to meet the physical and emotional needs of every person they serve. They have served the local community for many years. Families can call them at (831) 658-3737 to learn more about how their care works. They aim to bring peace and comfort to those facing a terminal illness. Their staff members are trained to help at home or in other care settings. Choosing a local team can make a big difference for your loved one.

About Hospice of the Central Coast

Hospice of the Central Coast operates as a non-profit organization. This means they put their resources back into patient care and community support. They earned their Medicare certification on November 1, 1983. This long history shows a deep commitment to serving the Monterey area. Being Medicare certified means they meet federal standards for health and safety. Families should know that non-profit providers often focus on the mission of care over profit. Their longevity in the industry suggests a stable and experienced team. They understand the local health system in Monterey County well. This helps them coordinate care smoothly with other doctors and hospitals. When you choose a provider with this much history, you get a team that knows how to handle complex situations. They are ready to answer your questions about their specific care plans and daily operations.

Quality Performance Summary

Hospice of the Central Coast holds a 5/5 star overall rating from Medicare. They also earned a 5/5 star rating for quality of care. Their patient satisfaction survey score is 4/5 stars. These scores show that they provide high-quality medical care and are well-regarded by the families they serve.

Understanding Hospice Care in Monterey

Hospice care in Monterey focuses on comfort rather than a cure. It is for people who have a life-limiting illness and choose to stop active medical treatments. The goal is to manage pain and help the patient stay as comfortable as possible. Care is usually provided where the patient lives. This could be a private home, a nursing facility, or an assisted living center. A team of nurses, doctors, and aides will visit regularly to check on the patient. They also provide emotional support to the family members. You do not need to wait until the very end to ask for help. Many families find that starting care sooner helps everyone feel more at ease. Local providers like those in Monterey County have deep ties to the community. They can help you access local resources for equipment or extra support services during your journey.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a big decision for your family. You should feel comfortable with the people who will care for your loved one. Ask these questions during your first meeting:

  • How quickly can a nurse or doctor reach our home in an emergency?
  • What specific services do you provide to support family caregivers at home?
  • How do you handle pain management and symptom control for your patients?
  • Are your staff members available to help us on nights and weekends?

It is also helpful to ask how they handle changes in the patient's condition. You want a provider that communicates clearly and responds to your needs fast. Do not be afraid to ask for references or more details about their team. A good provider will be happy to explain how they work. They should make you feel supported and informed throughout the entire process.

Preserve Your Family Stories

This time of life is a precious chance to capture memories and wisdom. Learn simple ways to record your family stories for future generations to cherish forever.

Start Preserving Memories

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Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.