UNIVERSAL HEALTH NET MONTEREY, INC
Provider Information
- Address
- 824 MUNRAS AVENUE, SUITE C
MONTEREY, CA 93940 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 8, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNIVERSAL HEALTH NET MONTEREY, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNIVERSAL HEALTH NET MONTEREY, INC compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.2%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.4%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care24%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$37,345 · 97th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life42.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease38%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Monterey
Universal Health Net Monterey, Inc. provides hospice services to families living in Monterey, California. Located on Munras Avenue, this provider focuses on comfort and care for those facing a life-limiting illness. They offer medical help, emotional support, and spiritual guidance right where you live. This team understands that the end-of-life journey is deeply personal. They work hard to keep patients comfortable in their own homes. That said, choosing a team is a big step for any family. You need people who listen well and act fast. Universal Health Net serves the local Monterey community with a goal of peace and dignity. Dealing with a terminal diagnosis is never easy. But having a local partner can make a world of difference. They help manage pain and keep the focus on what matters most to your loved one today.
About UNIVERSAL HEALTH NET MONTEREY, INC
Universal Health Net Monterey, Inc. operates as a for-profit hospice provider. They earned their Medicare certification on June 8, 2020. This date is important because it shows they have met federal standards for a few years now. What families should know is that for-profit status does not dictate the quality of your care. It just describes their business model. Their team follows strict rules set by Medicare to ensure safety and quality. The thing is, every provider has a different personality. You should look for a team that matches your family's values. They are located at 824 Munras Avenue, Suite C. Being in the heart of Monterey makes them accessible to local residents. When you call (831) 920-6345, you can ask about their specific team members. Do they have nurses available around the clock? That is a great question to start with. Building trust takes time, but you can start by asking about their daily routines.
Quality Rating Note
Understanding Hospice Care in MONTEREY
Hospice care is a special way to support people at the end of life. It is not about giving up. Instead, it is about choosing comfort over aggressive hospital treatments. In Monterey, many families use hospice to stay at home longer. This is a gift. It allows for quiet moments in a familiar space. You are surrounded by your own things and your own people. The services usually include a team of doctors, nurses, and social workers. They visit you regularly to check on symptoms and offer support. Some families worry that hospice means the end is coming tomorrow. That is a common myth. The truth is that hospice is most helpful when it starts early. It provides months of support, not just days. So, if your doctor brings it up, listen closely. It might be the best path for your loved one's comfort. Monterey has several resources to help you through this transition.
What to Ask When Choosing a Hospice Provider
Choosing the right team is about asking the right questions. Start with the basics to see if they fit your needs. Here are a few things to consider. First, ask how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Second, ask what their plan is for after-hours calls. You do not want to reach a machine at 3:00 AM. You want a person. Third, ask how they handle spiritual or emotional needs. Does the team include a chaplain or a counselor? That is often a big help. Finally, ask if they have experience with your loved one's specific illness. Some teams have special training for certain conditions. Keep a notepad handy when you call. Write down their answers. Compare them side-by-side. You deserve a team that makes you feel heard, safe, and supported during this time.
Keep Your Family Stories Alive
The stories you share today become the memories of tomorrow. We offer a simple way to record and save the life stories of your loved ones so they can be cherished by future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Hospice at Home vs. Inpatient: Choosing the Right Care
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How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.