HEARTLAND HOSPICE (MONTEREY)
Provider Information
- Address
- 2511 GARDEN ROAD, SUITE A-250
MONTEREY, CA 93940 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 9, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (MONTEREY) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Compassionate Care in Monterey
Heartland Hospice serves families in Monterey, California. They offer supportive end-of-life care for patients and their loved ones. The team provides medical, emotional, and spiritual support during a difficult time. Choosing a local hospice means your care team is nearby. They work to keep patients comfortable in their own homes. The goal is to improve quality of life for everyone involved. This provider serves the Monterey area from their office on Garden Road. Their focus remains on patient comfort and family peace of mind.
About HEARTLAND HOSPICE (MONTEREY)
Heartland Hospice (Monterey) is a for-profit hospice provider. They have been Medicare certified since May 9, 1996. This long history shows they have served the community for many years. Families should know that Medicare certification means they must meet federal quality standards. These standards help ensure that patients receive safe and skilled care. As a for-profit agency, they operate under specific business guidelines. You may want to ask them about their specific programs. It is helpful to understand how their team supports your unique needs. Their office is easy to reach at 2511 Garden Road, Suite A-250. You can call them at (831) 373-8442 to learn more about their services. They are ready to answer your questions about hospice eligibility.
Understanding Hospice Care in Monterey
Hospice care in Monterey focuses on comfort rather than a cure. It is for patients with a terminal illness who choose to stop aggressive treatments. A team of nurses, doctors, and aides works together. They visit patients where they live. This could be a private home or a care facility. The team manages pain and other symptoms to keep the patient calm. They also offer counseling to help families cope with grief. Hospice is not just about the end of life. It is about making the most of every day you have left. You can start hospice care at any time if you meet the medical criteria. It is a choice that allows families to focus on being together.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice is an important step for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your search:
- How quickly can a nurse get to my home in an emergency?
- What specific services do you offer to support family caregivers?
- How does your team handle pain management and symptom control?
- Will my loved one keep their own primary doctor while in hospice?
Take your time when you call different providers. Ask for clear answers that make sense to you. It is okay to ask about their experience with your specific needs. Trust your gut feeling when you talk to their staff. The right agency will listen well and show deep empathy for your situation.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth sharing. Documenting these stories can bring comfort to your family for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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PEC HOSPICE
ENLOE MEDICAL CENTER HOSPICE
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Understanding Hospice Levels of Care: A Family Guide
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Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.