HOSPICE OF REDLANDS COMMUNITY HOSPITAL
Provider Information
- Address
- 350 TERRACINA BLVD
REDLANDS, CA 92373 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 25, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 2 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF REDLANDS COMMUNITY HOSPITAL reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF REDLANDS COMMUNITY HOSPITAL compares to hospices nationwide.
17 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits29.4%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,009 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment94.7%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed100%
- Beliefs and values discussed97.9%
- Bowel care for patients on opioids91.2%
- Visits in the last days of life38.7%
- All care steps completed89.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia17%
- Heart and circulatory disease23%
- Lung and respiratory disease5%
- Stroke18%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of Redlands Community Hospital
Hospice of Redlands Community Hospital serves the Redlands area in California. They have provided specialized end-of-life care since 1988. This provider holds accreditation from the Joint Commission, which confirms they meet high standards for safety and patient care. Families in San Bernardino County can access their medical services at their Terracina Boulevard location. The team works to support patients with serious illnesses while focusing on comfort. Choosing a hospital-based program offers a unique path for those who prefer care tied to a known local health system. They maintain a steady presence in the community to assist local families.
About Hospice of Redlands Community Hospital
This hospice operates as a for-profit entity. Their long history of Medicare certification shows a deep commitment to regulatory standards. The Joint Commission accreditation is a major step. This group sends independent experts to inspect the facility regularly. They check that the care meets strict national quality benchmarks. It helps families feel sure that the agency follows best practices. The staff includes 30 employees who handle daily needs. This count features 11 registered nurses and 6 licensed practical nurses. Two physicians also lead the clinical team. Having this much medical staff on hand can provide extra peace of mind for families. It ensures that trained eyes are always watching over your loved one. They prioritize clear communication with patients and their families throughout the treatment process.
Quality Overview
What Is Hospice Care Like in Redlands?
Hospice care in Redlands focuses on comfort and dignity for patients near the end of life. Local programs like this one bring medical teams directly to the patient. This often happens in a private home or a care facility. The staff manages pain and other symptoms to improve daily living. You will find that nurses and doctors work together to create a custom plan for each person. Here, the team includes 11 registered nurses and 6 licensed practical nurses. They coordinate closely with 2 physicians to oversee medical orders. This setup ensures that care is both professional and responsive to changing needs. It is about making every day count. Families receive help with both physical care and emotional support. The goal is to keep patients comfortable in their own surroundings while providing the medical help they need.
What to Ask When Choosing a Hospice Provider
Selecting the right team is a big decision. You should feel comfortable with the staff who will enter your home. First, ask how the team handles pain management after normal business hours. You need to know that help is available at night and on weekends. Second, inquire about how often a nurse will visit the patient. Ask them to explain their typical schedule for care visits. Third, check how they work with the patient's current primary doctor. Good communication between your doctor and the hospice team is a must. Finally, ask about the support they offer to family caregivers. Knowing what to expect makes the whole process much easier for everyone involved. Take your time with these questions. You deserve clear answers before you make a final choice for your loved one.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Capture their voice and personal history to share with future generations.
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Helpful Guides for Families
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A Complete End of Life Planning Checklist for Families
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