HospiceScout

LIVING ANGELS HOSPICE CARE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
4959 PALO VERDE STREET SUITE 208C-1
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
September 13, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LIVING ANGELS HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers2

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LIVING ANGELS HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LIVING ANGELS HOSPICE CARE compares to hospices nationwide.

11.4 minutes

of nurse care per routine home care day, on average

That is the 40th percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.4 min

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16.9%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.9%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits79.2%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months8.3%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,133 · 45th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 85.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment85.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed86.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia52%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Living Angels Hospice Care

Living Angels Hospice Care serves the Montclair, California area from its office on Palo Verde Street. This hospice provides end-of-life support to families in San Bernardino County. They earned certification from Medicare in September of 2021. The team holds accreditation from the Joint Commission to ensure they meet high standards for safety. This hospice operates as a for-profit provider for the local community. They offer care meant to improve comfort when health needs grow complex. Choosing a certified agency helps ensure your loved one gets care from a team that follows federal rules. It is a simple way to confirm the agency meets basic safety benchmarks. We suggest you look at their official quality scores before you make any final decisions. That gives you the best picture of how they perform. Each provider has different strengths and focus areas for the families they support.

Agency Background and Standards

Living Angels Hospice Care is a freestanding hospice provider. This means they operate as an independent agency rather than part of a hospital system. They are a for-profit business and have been part of the Medicare program since late 2021. The Joint Commission accreditation is a key detail here. This group is an independent body that checks if a clinic follows strict quality rules. They look at how the agency keeps records and how they train their staff. Having this seal shows the agency wants to go beyond the minimum requirements set by the state. The team consists of seven total employees. This includes two registered nurses and one licensed practical nurse on staff. They also work with two volunteers to provide extra support. These people work together to manage pain and provide emotional help for patients. You should know that quality markers can change over time based on new patient surveys.

Quality Performance

This provider holds the highest possible marks for both overall service and quality of care according to the official Medicare Hospice Care Index.

What Is Hospice Care Like in Montclair?

Hospice care in San Bernardino County focuses on comfort and relief. The goal is to manage symptoms so the patient can stay at home. Care teams visit where the patient lives to provide medical help. Living Angels Hospice Care uses a small team of seven people to reach this goal. Their staff includes two registered nurses and one licensed practical nurse who handle the clinical work. Two volunteers are also part of the team to offer companionship. These staff members coordinate with doctors to adjust care plans as health needs shift. Most families find that having a nurse visit the home makes a big difference in daily comfort. The team works hard to keep patients stable in their own beds. This local model keeps the focus on the patient and their specific wishes. It is a personal way to handle the end of life with professional help nearby.

What to Ask When Choosing a Hospice Provider

Families should always ask questions to find the right fit. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. You should also ask how often the staff will visit the home each week. It is good to know who you call if you have a question on a weekend. Ask if their nurses have specific training in pain management for your loved one's condition. You might also ask how the volunteers help with daily tasks or provide breaks for the family. Do not be afraid to ask for a list of their current services. Understanding the full scope of their care helps you manage your expectations. Good agencies are happy to explain their processes in clear detail. They want you to feel comfortable with the plan they suggest. Take your time to get the answers you need before you sign any paperwork.

Preserve Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.