PINNACLE CARE HOSPICE, INC
Provider Information
- Address
- 4959 PALO VERDE ST. STE. 101B
MONTCLAIR, CA 91763 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 16, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PINNACLE CARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PINNACLE CARE HOSPICE, INC compares to hospices nationwide.
5.5 minutes
of nurse care per routine home care day, on average
That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.5 min
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.2%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life68.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits96.6%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.4%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,279 · 76th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 85% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed85%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Pinnacle Care Hospice, Inc serves families across Montclair, California. They provide comfort-focused care for people facing a life-limiting illness. Their team works to manage pain and help patients live each day with dignity. Being in the San Bernardino area, they bring professional medical support directly to your home or current living space. They understand that this time is hard for everyone involved. That is why they focus on both the patient and the family unit. The goal is simple. They want to ensure your loved one feels safe, heard, and cared for at all times. Choosing the right partner matters. This team is ready to step in when you need them most.
About PINNACLE CARE HOSPICE, INC
Pinnacle Care Hospice, Inc operates as a for-profit provider. They have held their Medicare certification since June 16, 2021. That means they have met specific federal rules for hospice care for several years now. What does for-profit status mean for your family? It is just how the business is set up. The most important thing is how they treat your loved one. You should look at their history and see if their approach matches your needs. They are located at 4959 Palo Verde St. Ste. 101B in Montclair. If you have questions about their specific programs, you should call them at (818) 839-8797. They can walk you through their process. It is a big decision, so take your time to learn about them.
Quality Ratings
Understanding Hospice Care in MONTCLAIR
Finding the right care in San Bernardino County can feel overwhelming at first. The good news is that you have options. Most hospice providers in this area offer a mix of nursing, social work, and spiritual support. The thing is, every agency has a different vibe. Some are small and local, while others are part of larger groups. You want a team that feels right for your family. Think about how they communicate. Do they answer the phone quickly? Do they explain things in a way that makes sense? That is the sign of a good partner. You deserve a team that listens. Don't be afraid to reach out to a few places to compare how they make you feel. Trust your gut during this search.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions before you pick a partner. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Ask about their volunteer program, too. Volunteers provide companionship, which is a lovely gift for a patient. You should also ask how they handle pain medicine after hours. That is a must-know. Finally, ask what happens if your loved one needs more care than you can provide at home. A good provider will have a clear plan for every single scenario. If they seem rushed or do not give you direct answers, look elsewhere. You deserve clarity and kindness every step of the way.
Preserve Your Family Stories
This time is precious. We can help you record and save the stories that define your loved one’s life for future generations to cherish.
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Some stories are worth writing down
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