HospiceScout

FAITH, HOPE & LOVE HOSPICE CARE INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
4959 PALO VERDE STREET SUITE 201B-1
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
June 8, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FAITH, HOPE & LOVE HOSPICE CARE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FAITH, HOPE & LOVE HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how FAITH, HOPE & LOVE HOSPICE CARE INC compares to hospices nationwide.

12.5 minutes

of nurse care per routine home care day, on average

That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.5 min

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends19.7%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54.5%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months47.5%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,542 · 80th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 88.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment90%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed88.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease48%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Faith, Hope & Love Hospice Care Inc

Faith, Hope & Love Hospice Care Inc provides end of life services in Montclair, California. This provider operates as a freestanding hospice agency within San Bernardino County. They have been certified by Medicare since June 2021. The agency maintains a high level of performance based on their recent quality of care scores. They also hold accreditation from the Joint Commission to ensure their standards meet national requirements. Families in the 91763 area can access these services for support during a difficult time. Their team works to meet the specific needs of each patient. Choosing a provider is a major step. Having a clear record of quality helps you make a better decision for your loved ones.

Provider Background

Faith, Hope & Love Hospice Care Inc is a for-profit hospice agency. They have served the community since their Medicare certification in 2021. The agency holds accreditation from the Joint Commission. This organization is an independent group that checks if a facility follows strict safety and quality rules. They look at how a hospice handles medicine, patient records, and staff training. Passing their review shows that a provider meets high expectations for patient care. This is a real sign of their commitment to quality. The agency operates with a team of nine employees. This group includes a physician, one registered nurse, one licensed practical nurse, and a volunteer. Having this diverse group allows them to provide care that covers different needs. It is helpful to know who is on your care team from the start.

Quality Performance

This provider holds the highest possible marks for their quality of care. Their status is based on the official Medicare Hospice Care Index.

What Is Hospice Care Like in Montclair?

Hospice care in Montclair focuses on comfort and dignity for those with a terminal illness. The goal is to manage pain and help the patient live well at home. A team of experts visits the patient to provide medical and emotional support. Faith, Hope & Love Hospice Care Inc uses a small staff to keep care personal. Their team includes a doctor, a registered nurse, and a licensed practical nurse. They also have a volunteer on staff to assist with patient needs. This staffing mix allows for a close connection between the providers and the family. Most care happens where the patient lives. That could be a private home or a care facility. The team works with the family to create a plan that fits their daily life. It is about peace of mind.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Start by asking how the team manages pain and other symptoms. You need to know how fast they can get a nurse to your home in an emergency. Ask how they help families with the emotional parts of this process. It is also good to ask about their experience with specific health conditions. Do they have a social worker available for support? How often will a nurse visit the patient? You should also ask how they handle changes in the patient's condition overnight or on weekends. Write these answers down so you can compare your options. A good hospice team will be happy to answer every question you have. They want you to feel comfortable with the plan.

Preserve Your Family Stories

Your loved one's life is full of meaningful moments and wisdom. Capturing these stories now provides a lasting gift for future generations.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.