LADY OF JOY HOSPICE, INC
Provider Information
- Address
- 4959 PALO VERDE ST SUITE 204A AND 205A
MONTCLAIR, CA 91763 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 26, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LADY OF JOY HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LADY OF JOY HOSPICE, INC compares to hospices nationwide.
17.2 minutes
of nurse care per routine home care day, on average
That is the 88th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.2 min
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.5%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.3%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.5%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$42,270 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 3.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment90.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life3.6%
- All care steps completed90%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia34%
- Heart and circulatory disease40%
- Stroke13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Montclair
Lady of Joy Hospice, Inc provides end-of-life care for families in Montclair, California. They offer support to patients who need comfort and dignity during their final months. The team focuses on managing pain and helping patients stay as comfortable as possible. They work in the San Bernardino area to help patients and their families navigate this difficult time. Their goal is to provide peace and support when it matters most. Families can rely on their local team for consistent care and kindness. This provider serves the community with a focus on quality and patient comfort. If you live in Montclair and need hospice services, this team is ready to help you and your loved ones. They are committed to providing care that meets the needs of each patient.
About Lady of Joy Hospice, Inc
Lady of Joy Hospice, Inc is a for-profit provider serving the Montclair area. They have been certified by Medicare since July 26, 2021. This certification means they meet federal standards for hospice care. Families should know that choosing a hospice is a very personal decision. Being for-profit does not change the high standards they must follow for Medicare. Their office is on Palo Verde Street in Montclair. They focus on providing care that respects the wishes of the patient and their family. You can reach them at (909) 222-6960 to ask about their specific programs. It is important to talk with them about your family’s needs to see if they are a good fit. They are part of the San Bernardino network of care providers.
Understanding Hospice Care in Montclair
Hospice care in San Bernardino County is designed to help patients live their final days with comfort. It is not about giving up hope. It is about choosing a path that puts pain relief and family support first. In Montclair, families have access to teams that include doctors, nurses, and counselors. These teams visit the patient wherever they call home. They provide medical supplies and equipment to keep the patient safe. They also help families cope with the stress of caregiving. Hospice providers in this area must follow strict rules set by Medicare to ensure safety. This ensures that every family gets a baseline level of quality care. Understanding these local resources can help you feel more prepared and less alone during this journey.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team is a vital step for your family. You should feel comfortable asking questions before you sign any paperwork. Here are a few things to consider asking:
- How quickly can a nurse or doctor get to our home in an emergency?
- What support do you provide to the family members after a patient passes away?
- Can you explain how your team manages pain and other difficult symptoms?
- How often will a nurse visit our home to check on the patient?
Asking these questions helps you understand the level of support you will get. Do not feel rushed to make a choice. It is okay to talk to a few providers before you decide. Your peace of mind is the most important thing during this time.
Preserve Your Family Stories
This time is precious for your family. Capturing memories and stories can be a way to honor your loved one. We provide tools to help you record and save your family history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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