HospiceScout

CITADEL HOSPICE INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5050 PALO VERDE STREET, SUITE 122
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
March 3, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CITADEL HOSPICE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CITADEL HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

CITADEL HOSPICE INC Overview

CITADEL HOSPICE INC provides end-of-life care for patients in Montclair, California. The team helps families manage comfort and quality of life during serious illness. They serve the San Bernardino County area with professional hospice support. Choosing the right partner for hospice is a very important step. This provider works to ensure patients have peace and dignity in their own homes. Their staff focuses on pain management and emotional support for the whole family. They aim to make each day meaningful for their patients. Families in Montclair can rely on their local expertise for hospice needs. The provider is dedicated to serving the community with compassion and care. Their office is located on Palo Verde Street. They are ready to discuss your specific needs during this difficult time.

About CITADEL HOSPICE INC

CITADEL HOSPICE INC is a for-profit hospice provider. They have been certified by Medicare since March 3, 2021. Being Medicare certified means they meet federal rules for safety and quality care. Families should know that hospice is a benefit covered by Medicare. This provider follows strict standards to keep their certification active. For-profit status means they operate as a business while providing medical services. You should always talk to the team about their specific care philosophy. Ask how they handle emergencies after business hours. Inquire about how often their nurses visit patients in their homes. It is helpful to understand their team structure and how they support caregivers. You can reach their office directly at (909) 677-8502 to ask these questions. Understanding their history and status helps you make a confident choice for your loved one.

Understanding Hospice Care in Montclair

Hospice care is a special type of care for those with a life-limiting illness. It is not about giving up hope. It is about focusing on comfort and quality of life. In Montclair and across San Bernardino County, hospice teams work together to help patients. This team includes doctors, nurses, and social workers. They also have spiritual counselors and volunteers to help the family. Hospice care can happen in a private home or a care facility. The goal is to keep the patient pain-free and surrounded by loved ones. You do not have to wait until the very end to ask for help. Many families find that starting hospice early leads to better support. It provides more time to build trust with the care team. Reach out to local providers to learn how they can support your unique family situation.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for your family. You should feel comfortable with the team you pick. Here are some key questions to ask during your first meeting:

  • How quickly can your team arrive if there is a sudden emergency?
  • What specific training does your staff have to manage complex pain?
  • How will you help our family handle the emotional stress of this time?
  • How often will a nurse visit my loved one at home?

Write down these questions before you call. It helps to keep your thoughts organized during the conversation. Pay attention to how the staff answers your concerns. They should be patient and clear with their words. You deserve a provider who listens to your needs and respects your wishes. Never feel rushed to make a final choice without having your questions answered fully.

Preserve Your Family Stories

This time is precious for your family. Creating a digital record of memories and life stories can be a wonderful gift for future generations. Start capturing those important moments today.

Learn More

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.