KATTLEYA HOSPICE AND PALLIATIVE CARE INC
Provider Information
- Address
- 4959 PALO VERDE STREET SUITE 106B
MONTCLAIR, CA 91763 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 22, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KATTLEYA HOSPICE AND PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KATTLEYA HOSPICE AND PALLIATIVE CARE INC compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits88.9%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,846 · 86th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 88.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment90.9%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed88.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease48%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Montclair
Kattleya Hospice and Palliative Care Inc provides compassionate end-of-life support in Montclair, California. The team serves the San Bernardino county area with dedicated medical and emotional care. They focus on comfort and dignity for patients facing life-limiting illnesses. Families in the community rely on them for professional hospice and palliative services. The agency is based at 4959 Palo Verde Street, Suite 106B. Their staff works hard to ensure patients feel peaceful in their own homes. Choosing a local provider helps families get support quickly when they need it most. This agency offers a range of services designed to manage pain and improve quality of life. They remain committed to supporting both the patient and their loved ones through every step of this journey.
About Kattleya Hospice and Palliative Care Inc
Kattleya Hospice and Palliative Care Inc is a for-profit hospice provider. They earned their Medicare certification on March 22, 2021. This certification means they meet federal standards for health and safety. Being Medicare-certified allows them to accept patients covered by government insurance programs. For-profit status means the agency operates as a private business entity. Families should know that all Medicare-certified hospices must follow strict quality rules. These rules ensure that care teams provide specific medical and support services. You can feel confident knowing this provider has met these national requirements. They have served the Montclair area for several years now. Understanding these details can help you make an informed choice for your family. The agency remains a stable option for those needing specialized end-of-life care in San Bernardino county.
Understanding Hospice Care in Montclair
Hospice care in Montclair focuses on comfort rather than a cure. It brings a team of experts to your home to help with daily needs. This team includes nurses, doctors, and social workers. They work together to manage pain and other difficult symptoms. Hospice is about making every day count for the patient. It also provides vital support for family members who are caring for their loved ones. Many people in San Bernardino county choose to receive this care at home. This allows patients to stay in a familiar and safe environment. Palliative care may also be available to help with symptom relief earlier in an illness. Learning about these options can bring peace of mind to your family. You deserve to know that your loved one is getting the best care possible near home.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You should feel comfortable asking questions before you sign up for services. Here are some key things to ask the agency:
- How quickly can a nurse get to my home if an emergency happens?
- What specific services do you provide to support family caregivers at home?
- How does your team handle pain management for complex symptoms?
- Can you tell me how your staff is trained to support emotional and spiritual needs?
Take your time when you talk with the agency staff. A good provider will be happy to answer all your questions clearly. They should listen to your concerns with patience and kindness. Do not feel rushed to make a choice. Your goal is to find a team that fits your family's specific needs and values.
Preserving Your Family Stories
This time is precious for your family. We offer tools to help you record and save your loved one's life stories and memories for future generations to cherish.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.