HospiceScout

MARY OF JOY HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
4706 BROOKS ST
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
October 30, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MARY OF JOY HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MARY OF JOY HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MARY OF JOY HOSPICE, INC. compares to hospices nationwide.

9.2 minutes

of nurse care per routine home care day, on average

That is the 17th percentile among hospices nationally. The national median is about 12 minutes.

36

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.2 min

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life71.4%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits93.4%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months43.6%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.3%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.3%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$34,958 · 96th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease71%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Montclair

Mary of Joy Hospice, Inc. serves patients and families in Montclair, California. They offer supportive end-of-life care focused on comfort and dignity. Being located on Brooks Street, they are positioned to help those throughout San Bernardino County. Their team works to manage pain and provide emotional support during a difficult time. Choosing the right hospice is a deeply personal decision. It is about finding a team that fits your family's specific needs. They focus on making each day as peaceful as possible for their patients. That's the core mission of hospice care. When you reach out to them, you are connecting with a local provider dedicated to serving the Montclair community. They provide essential medical and spiritual support right where you live.

About MARY OF JOY HOSPICE, INC.

This provider operates as a for-profit organization. They have been Medicare certified since October 30, 2019. That means they have met the federal standards set by Medicare to provide hospice services. For families, this certification is a sign that the provider follows national rules for patient care. It is helpful to know how long a provider has been in business. They have been active for several years now. What most people don't realize is that all Medicare-certified hospices must offer the same basic level of care. This includes nursing, medical equipment, and grief support. But each agency has its own culture and approach to daily visits. You should always feel comfortable asking about their specific team and how they handle after-hours calls. That is the best way to see if they are the right fit for your loved one.

Quality of Care Rating

Mary of Joy Hospice, Inc. holds an overall rating of 3.5 out of 5 stars. Their quality of care rating is also 3.5 out of 5 stars. These scores come from the CMS Hospice Care Index. They reflect how well the agency meets national quality standards.

Understanding Hospice Care in MONTCLAIR

Hospice care in San Bernardino County is designed to improve quality of life. It is not just about medical treatment. It is about helping a person live their final months with less pain and more joy. Many people think hospice is only for the very last days of life. The truth is, you can start care as soon as a doctor confirms a life-limiting illness. That is a big deal. Starting early allows the hospice team to build a real bond with your family. They can help with symptom control and provide emotional relief. In Montclair, you have access to various hospice options. Each one brings their own unique style to the home. The goal is always to keep your loved one comfortable in their own bed. It helps keep the family unit together and focused on what matters most.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a serious task. You deserve to have all your questions answered clearly. Start by asking how quickly a nurse can get to your home in an emergency. That is a vital piece of information. You should also ask how the team will help with pain management and symptom relief. It is smart to ask who will be on your primary care team, like nurses or volunteers. Ask how they coordinate with your current doctor to keep everyone on the same page. Also, find out how they support the family after the patient passes away. Grief support is a standard part of hospice care, but every agency does it differently. Listen to your gut when you talk to them. You want a team that listens to you and shows real kindness. Never feel rushed when making this choice.

Preserve Your Family's Story

During this time, the stories and wisdom of your loved ones are more precious than ever. Capturing these memories creates a lasting gift for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.