HospiceScout

STARLIGHT HOSPICE INC

For-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
4959 PALO VERDE ST, SUITE 102B
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
October 1, 2017

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for STARLIGHT HOSPICE INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what STARLIGHT HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how STARLIGHT HOSPICE INC compares to hospices nationwide.

11.5 minutes

of nurse care per routine home care day, on average

That is the 41st percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.5 min

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.8%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.4%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56.3%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months52.6%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.5%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,811 · 60th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 25% of patients or more. Most hospices score above 90 percent.
  • Pain screening95.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment80%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life25%
  • All care steps completed63.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Lung and respiratory disease28%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Overview of Starlight Hospice Inc

Starlight Hospice Inc serves families in Montclair, California. They offer end of life care to those in San Bernardino County and nearby areas. The agency holds accreditation from the Joint Commission, which shows a commitment to high standards. This team works to support your loved one during their final months. They have served the community since 2017. Choosing the right care team is a major step. This provider offers a clear record of service for your family to review.

About Starlight Hospice Inc

Starlight Hospice Inc operates as a for-profit agency. It has been certified by Medicare for several years. The agency holds accreditation from the Joint Commission. This group acts as an independent auditor for healthcare providers. They check that a hospice meets strict rules for safety and care quality. This means the agency undergoes outside reviews to ensure they follow national health standards. Families should know that this accreditation is a sign of a formal, organized approach to care. The team includes 11 staff members. This group consists of nurses, a doctor, and volunteers. They work together to meet the needs of each patient. It is a small team focused on direct care. You can ask them how they coordinate tasks. Knowing their structure helps you understand how they plan for daily visits at home.

Quality Performance

This provider earns top marks for their quality of care. They hold the highest possible rating for their patient care index. This reflects strong performance on official government measures.

What Is Hospice Care Like in Montclair?

Hospice care in this part of California focuses on comfort and peace. Teams travel to your home to provide care. Starlight Hospice Inc has a team of two registered nurses and two licensed practical nurses. They also have one physician and one volunteer on staff. These people visit patients to manage pain and provide emotional support. A nurse might check vitals while a volunteer offers company. The goal is to keep your loved one comfortable in their own bed. You should ask about their response time for urgent calls at night. Ask how they handle weekend visits as well. Local agencies must follow federal rules for care. This team is ready to answer questions about their daily schedule. They aim to provide support that fits your specific home situation. It is all about making the daily routine easier for everyone involved.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice agency before you sign up. Start by asking how they handle pain management for patients. It is a good idea to ask how quickly a nurse can arrive if you call in the middle of the night. You should also ask what kind of support they offer to family members. Do they provide help with errands or emotional counseling? Ask about their approach to medications and supplies. A good agency will explain their process clearly. They should be open about their staffing levels too. Make sure you understand how often a nurse will visit your home. You need to feel comfortable with the people entering your house. Take your time with these questions. You deserve clear answers that put your mind at ease.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones while you can. Saving these tales creates a lasting gift for your children and grandchildren.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.