HospiceScout

STARLIGHT HOSPICE INC

For-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
4959 PALO VERDE ST, SUITE 102B
MONTCLAIR, CA 91763
Ownership Type
For-Profit
Medicare Certified Since
October 1, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for STARLIGHT HOSPICE INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what STARLIGHT HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how STARLIGHT HOSPICE INC compares to hospices nationwide.

11.5 minutes

of nurse care per routine home care day, on average

That is the 41st percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.5 min

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.8%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.4%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56.3%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months52.6%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.5%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,811 · 60th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 25% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.8%
  • Pain assessment95.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment75%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life25%
  • All care steps completed55.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Lung and respiratory disease28%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Starlight Hospice Inc

Starlight Hospice Inc serves families in Montclair, California. They offer end of life care to patients in this community. The agency has been certified by Medicare since 2017. Their team also holds accreditation from the Joint Commission. This shows they follow high standards for patient safety and care quality. Getting this badge is a hard process that requires a close look at how the agency works every day. It means they meet strict rules set by outside experts. You can feel better knowing they have gone through this extra step.

Organizational Details

Starlight Hospice Inc operates as a for-profit provider. Being for-profit means they manage their own business goals while following federal rules for hospice care. They have a team of eleven people total. This group includes two registered nurses and two licensed practical nurses. They also employ one physician and one volunteer to help with daily tasks. The Joint Commission accreditation adds a layer of oversight that goes beyond basic Medicare rules. It shows a commitment to keeping their care processes organized and safe for every single patient. Families should know that this accreditation is a voluntary choice. It signals that the leadership team wants to prove their quality to the public through independent testing.

Quality Performance

This provider holds the highest possible marks for both overall performance and quality of care according to recent government reports.

What Is Hospice Care Like in Montclair?

Hospice care in San Bernardino County focuses on comfort and dignity during a difficult time. Providers here work to manage pain and support the emotional needs of patients. You will find that teams often include nurses, doctors, and trained volunteers. In Montclair, this means your loved one gets a plan that is built just for them. The staff at Starlight Hospice Inc includes medical professionals who coordinate care visits to your home or facility. It is a big change for any family. But having a team with strong quality marks makes the process much easier to handle. They focus on the details so you can focus on being together. That is the main goal of hospice care in this area.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a heavy task. Start by asking how many nurses will be assigned to your loved one. You should also ask how the team handles emergencies during the night or on weekends. It is good to know if they provide help for family members too. Ask them how they manage pain and other symptoms at home. You might also ask if they have specific experience with your loved one's health condition. These answers help you understand if they are a good fit. Take your time to get the answers you need. Your peace of mind matters most here.

Preserve Your Family Stories

Capture the life lessons and memories of your loved ones to keep their stories alive for future generations.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.