CALSTRO HOSPICE INC
Provider Information
- Address
- 4959 PALO VERDE STREET SUITE 108B
MONTCLAIR, CA 91763 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 20, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CALSTRO HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CALSTRO HOSPICE INC compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
147
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.8%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.4%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,902 · 65th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 14.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment99.0%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.4%
- Visits in the last days of life14.4%
- All care steps completed99.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia32%
- Heart and circulatory disease24%
- Lung and respiratory disease7%
- Stroke9%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Montclair
CALSTRO HOSPICE INC provides end-of-life care for families in Montclair, California. They offer support to patients and their loved ones during difficult health journeys. Their team focuses on comfort and dignity for every person they serve. They work to manage pain and improve the quality of life at home or in care settings. Families in San Bernardino County can rely on their professional approach to hospice services. Choosing the right partner for care is a vital decision for your family. This provider serves the local community with a commitment to excellence and patient comfort.
About CALSTRO HOSPICE INC
CALSTRO HOSPICE INC is a for-profit hospice provider. They have been certified by Medicare since March 20, 2017. This long history shows their experience in the field of hospice care. Being Medicare certified means they meet strict federal rules for safety and quality. Families should know that this provider is held to high standards by government reviews. They offer care in the 91763 area and surrounding neighborhoods. When you look for hospice, it helps to know how long a group has served the public. Their team is ready to answer questions about their specific care plans. You can contact them at (909) 399-0700 to learn more about their team. They are located on Palo Verde Street in Montclair.
Understanding Hospice Care in Montclair
Hospice care is a special way to support people with serious illnesses. It focuses on comfort rather than a cure. In Montclair, many families choose hospice to help their loved ones stay at home. A team of nurses, aides, and social workers often visits the patient. They work together to manage pain and emotional needs. Hospice also provides support to family members during this time. You do not need to face these challenges alone. Local providers like CALSTRO HOSPICE INC aim to make these days as peaceful as possible. Understanding how hospice works can reduce stress for everyone involved. It is about making every moment count with family and friends. You have the right to choose the best care for your loved one.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a very important step. You should feel comfortable with the people who will care for your family. Here are some questions to ask during your first visit or call:
- How quickly can a nurse arrive if there is an emergency?
- What specific services do you provide for family members and caregivers?
- How do you handle pain management and medicine changes?
- Can you tell me about the experience and training of your care team?
Asking these questions helps you understand the level of support you will receive. It is okay to ask for more information until you feel ready. Take your time to find the right fit for your family. Trust your gut feeling when you talk to their staff. A good hospice team will be happy to answer all your questions clearly.
Preserve Your Family Stories
This time is precious for your family. We can help you record and save your loved one's life stories and memories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
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Some stories are worth writing down
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