HUMAN TOUCH PALLIATIVE AND HOSPICE CARE, INC
Provider Information
- Address
- 3629 NORTH SEPULVEDA BLVD, SUITE 102
MANHATTAN BEACH, CA 90266 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 12, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
| Volunteers | 2 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HUMAN TOUCH PALLIATIVE AND HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HUMAN TOUCH PALLIATIVE AND HOSPICE CARE, INC compares to hospices nationwide.
15 minutes
of nurse care per routine home care day, on average
That is the 76th percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15 min
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life73.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.2%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.4%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,373 · 76th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 11.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.2%
- Breathing difficulty screening97.4%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life11.4%
- All care steps completed94.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia35%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Human Touch Palliative and Hospice Care
Human Touch Palliative and Hospice Care, Inc serves families in Manhattan Beach, California. This provider offers hospice care services in the Los Angeles county area. They have held Medicare certification since May of 2011. This team works to support patients with serious illnesses. They hold accreditation from the Joint Commission. That is a national group that checks if health facilities meet high safety standards. When you pick an accredited provider, you know they follow strict rules for patient care. This group is a freestanding hospice provider. It operates as a for-profit business. They have a team of eleven people on staff to help patients. This includes two registered nurses and two licensed practical nurses. They also have two physicians and two volunteers ready to assist. Their team structure focuses on medical and support needs. It is a local option for those seeking hospice care in their own home or a facility.
Understanding Quality Care
This provider maintains strong quality-of-care marks according to the CMS Hospice Care Index. They hold a high overall rating. These scores look at how well the hospice handles patient symptoms and needs. The Joint Commission accreditation means they pass regular reviews to prove they keep patients safe. Most families find comfort in knowing a group meets these national benchmarks. The team includes two physicians and two nurses. This mix of staff helps ensure that medical needs are handled quickly. Good hospice care relies on a team that talks to each other often. With a team of eleven people, they stay connected to their patients. You can feel better knowing they meet these set goals. High marks from federal reviewers show a dedication to quality. It is a simple way to track how they perform against others. Check these scores to see if this provider fits your family goals.
Quality Overview
What Is Hospice Care Like in Manhattan Beach?
Hospice care in Manhattan Beach focuses on comfort for the whole family. The goal is to manage pain and help patients live as well as possible. Most care happens where the patient lives. That could be a private home or a nursing facility. The team visits you to provide medical help and emotional support. You will see nurses and doctors who specialize in end-of-life care. They bring medicine and equipment to your door. This helps you avoid trips to the hospital. Volunteers also offer extra help with daily tasks or companionship. Many families find this support makes a hard time easier to manage. You can talk to the hospice team about your specific wishes. They work with your own doctors to build a plan. The focus is on your family needs and preferences. It is about keeping the patient comfortable in a place they know well.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team takes time and clear questions. Start by asking how often a nurse will visit your home. You should also ask how they handle pain after office hours. It is good to know who you call in the middle of the night. Ask about the specific volunteers they offer. Can they help with errands or just sit with a patient? Ask about their experience with your specific health condition. A good provider will answer these questions clearly and with patience. Ask them how they handle emergencies. Do they have a plan for sudden changes in health? You want a team that responds fast when you need them. Take notes during your talk with them. It helps to compare the answers later. Keep your family goals in mind during these talks. You are the partner in this care plan.
Preserve Your Family Stories
Capture memories and life lessons to share with future generations.
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