HospiceScout

MERCY HOSPICE

Provider Information

Address
1544 MARKET STREET
REDDING, CA 96001
Ownership Type
For-Profit
Medicare Certified Since
October 20, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Redding

Mercy Hospice provides end-of-life care for families in Redding, California. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. Their team works right in Shasta County to help patients live their final days with dignity. It is a local resource designed to bring peace to your home or a care facility. Choosing the right hospice is a heavy task, but knowing there is a team nearby can make things feel a bit lighter. They have served the community for many years, offering a steady hand during a difficult time. Whether you need help with symptoms or just someone to talk to, their staff is ready to listen. It is all about making sure your loved one feels safe, heard, and cared for every single day.

About Mercy Hospice

Mercy Hospice operates as a for-profit provider. They have been certified by Medicare since October 20, 1994. That is over 30 years of experience in the hospice field. That is a big deal. When a provider has been around that long, it shows they have deep roots in the Redding area. Families should know that being Medicare-certified means they meet strict federal rules for safety and quality. This is a baseline you should expect from any hospice you consider. They are located at 1544 Market Street in Redding. You can reach them at (530) 245-4070 to ask questions or set up a visit. Transparency is key here. Do not be afraid to call and ask how their team handles specific needs. They are there to guide you through the paperwork and the care plan steps.

Top-Tier Quality Care

Mercy Hospice holds a perfect 5/5 overall rating from Medicare. This includes a 5/5 score for quality of care and a 5/5 score for patient satisfaction. These numbers mean families and patients consistently report positive experiences with their services.

Understanding Hospice Care in Redding

Hospice is not a place, but a type of care. It comes to you. In Redding, services usually include visits from nurses, aides, and social workers. They work together to manage pain and keep the patient comfortable. The thing is, many families wait too long to call. They think hospice is only for the very last hours of life. That is a common mistake. You can get hospice care for months if a doctor says the time is right. It covers medical supplies, equipment like hospital beds, and medicines for the illness. The goal is simple. It is about quality of life, not quantity. You deserve to focus on being a family member rather than a nurse. Let the hospice team handle the medical side of things so you can spend your energy on love and connection.

What to Ask When Choosing a Hospice Provider

Picking a provider is a personal choice. You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an urgent call in the middle of the night. You should also ask how their team handles pain management when symptoms change fast. It is also smart to ask what support they offer to family caregivers. Do they provide volunteers to sit with the patient? How do they handle spiritual or emotional needs? These questions help you see if their values match yours. Do not settle for vague answers. You need clear, direct information to make the best choice for your loved one. Take your time. Write down your questions before you call. It makes the conversation much easier to manage when you are feeling tired or stressed.

Preserve Your Family's Story

During this time, memories become even more precious. Documenting the stories and life lessons of your loved one creates a beautiful legacy for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.