HospiceScout

VITAS HEALTHCARE CORP

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1343 N GRAND AVENUE, SUITE 100
COVINA, CA 91724
Ownership Type
For-Profit
Medicare Certified Since
November 29, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VITAS HEALTHCARE CORP
RoleStaff Count
Registered Nurses (RN)20
Licensed Practical Nurses (LPN)26
Physicians7
Volunteers35

102

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VITAS HEALTHCARE CORP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VITAS HEALTHCARE CORP compares to hospices nationwide.

23 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

178

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day23 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.5%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits50.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.3%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.7%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,053 · 66th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment100%
  • Breathing difficulty screening99%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life59.1%
  • All care steps completed98.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia10%
  • Heart and circulatory disease13%
  • Lung and respiratory disease8%
  • Stroke20%
  • Other conditions22%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

VITAS Healthcare Corp in Covina

VITAS Healthcare Corp provides hospice services to families in Covina, California. This provider operates as a freestanding hospice and has served the community since 1993. They hold accreditation from the Accreditation Commission for Health Care. This group reviews health providers to ensure they meet high standards for safety and performance. Getting care from an accredited team helps families know the provider follows clear rules for patient support. Their office on North Grand Avenue serves as a base for their local team. This team includes nurses, doctors, and volunteers who work together to support patients. Finding the right fit for your loved one is a big step. This provider offers a long history of care in the Los Angeles area.

About VITAS Healthcare Corp

This provider operates as a for-profit hospice company. They have held Medicare certification for over three decades. This certification means they meet federal rules to participate in the Medicare hospice benefit. Their ACHC accreditation acts as an extra layer of oversight. The agency checks that the provider meets specific goals for how they treat patients. It proves they keep their records and care methods up to date. Families should know that accreditation is voluntary but shows a commitment to quality. The staff includes 20 registered nurses and 26 licensed practical nurses. They also have 7 physicians and 35 volunteers on the team. That is a large group of people ready to help. You can feel better knowing they have a clear structure in place for their daily operations.

Quality Performance

This provider earns strong marks for the quality of care they deliver. While their patient satisfaction survey results sit at a middle level, they maintain an above-average overall rating. Their accreditation status also points to a focus on meeting industry standards.

What Is Hospice Care Like in COVINA?

Hospice care in Covina focuses on comfort and dignity for those with a terminal illness. It happens wherever the patient calls home. This could be a house, an apartment, or a care facility. The team visits to manage pain and help with daily needs. They provide emotional support for the patient and their family. The staff here includes 102 employees in total. This count covers a mix of nurses, doctors, and helpers. A large team allows for a balanced approach to care. Nurses handle the medical side of things. Volunteers offer companionship or help with small tasks. Physicians oversee the medical plan to ensure it meets the needs of the patient. Everything is set up to provide care right where the patient lives. It is a local service for a local need.

What to Ask When Choosing a Hospice Provider

You should feel confident before you make a choice. Here are a few questions that help you learn more about a provider. First, ask how quickly a nurse can get to your home in an emergency. It is good to know their response time. Next, ask what specific services their volunteers provide. You might need help with errands or just someone to sit with your loved one. Ask how the team handles pain medication changes after normal business hours. You need to know that support is available at all times. Finally, ask how they communicate with the family doctor. Clear updates are helpful for everyone involved. Take your time with these questions. You deserve clear answers about how your family will be supported during this time.

Preserve Your Family Stories

Every life is full of lessons and memories that deserve to be kept safe for future generations. Start recording your family history today.

Begin Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.