HospiceScout

VITAS HEALTHCARE CORP

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1343 N GRAND AVENUE, SUITE 100
COVINA, CA 91724
Ownership Type
For-Profit
Medicare Certified Since
November 29, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VITAS HEALTHCARE CORP
RoleStaff Count
Registered Nurses (RN)20
Licensed Practical Nurses (LPN)26
Physicians7
Volunteers35

102

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VITAS HEALTHCARE CORP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VITAS HEALTHCARE CORP compares to hospices nationwide.

23 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

178

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day23 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.5%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits50.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.3%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.7%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,053 · 66th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99%
  • Pain assessment100%
  • Breathing difficulty screening98.7%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids99.7%
  • Visits in the last days of life59.1%
  • All care steps completed97.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia10%
  • Heart and circulatory disease13%
  • Lung and respiratory disease8%
  • Stroke20%
  • Other conditions22%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

VITAS HEALTHCARE CORP in Covina

VITAS HEALTHCARE CORP serves the Covina area from its office on North Grand Avenue. This provider offers end of life care services to patients living in Los Angeles County. They have been certified by Medicare since 1993. This hospice holds accreditation from the Accreditation Commission for Health Care. That status shows they follow national standards for patient care and safety. Families can feel good about this oversight as they look for support options.

About VITAS HEALTHCARE CORP

This provider operates as a for-profit, freestanding hospice. They have maintained Medicare certification for over thirty years. Their team includes 102 employees who work together to support families. This group features 20 registered nurses and 26 licensed practical nurses. They also have 7 physicians and 35 volunteers on their roster. The Accreditation Commission for Health Care reviews their processes to ensure they meet high quality benchmarks. This gives families a clear sign that the agency focuses on standard care practices. It is a helpful way to confirm the agency holds itself to a high level of accountability. You should look at their staff mix to see how they might fit your needs. That is a solid starting point for any family making this choice.

Quality Performance Summary

This provider earns high marks for their quality of care based on clinical data. Their patient satisfaction scores reflect an average experience compared to other agencies. They also hold third-party accreditation for added safety.

What Is Hospice Care Like in COVINA?

Hospice care in Covina focuses on comfort for the patient and support for the family. The team visits the patient wherever they live to provide medicine and supplies. A typical team includes nurses, doctors, and volunteers who visit on a regular schedule. At this specific location, the staff is large enough to handle diverse needs. They have 20 registered nurses and 26 licensed practical nurses ready to help. That large nursing group means they can offer frequent check-ins. Volunteers also play a part by offering companionship or light help around the home. The goal is to keep the patient pain-free while helping the family understand what to expect. Care happens in the home setting. This keeps the environment familiar for the person receiving care. It is a practical way to manage health needs near the end of life.

What to Ask When Choosing a Hospice Provider

Picking the right partner for your family is a big step. You should feel comfortable asking direct questions before you sign any paperwork. Start by asking how many nurses they have available for after-hours calls. This helps you know if you can reach someone at night or on the weekend. Ask how the team handles pain management and symptom control. You want to know their plan for keeping your loved one comfortable. Ask how often a nurse will visit the home. It is also smart to ask if their volunteers are trained to help with specific tasks like sitting with the patient. These questions reveal how the agency operates on a daily basis. Do not be afraid to ask for clarity. Clear answers help you make a good decision for your family.

Preserve Your Family Stories

Your loved one has a life full of memories and wisdom. Capture these moments now to create a lasting gift for your family.

Start Recording Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.