SAINT LAURA PALLIATIVE AND HOSPICE CARE, INC.
Provider Information
- Address
- 271 E WORKMAN ST.
COVINA, CA 91723 - Medicare Certified Since
- August 30, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SAINT LAURA PALLIATIVE AND HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SAINT LAURA PALLIATIVE AND HOSPICE CARE, INC. compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits88.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.1%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$30,458 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 94.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.3%
- Breathing difficulty screening98.3%
- Breathing difficulty treatment96.5%
- Treatment preferences discussed98.3%
- Beliefs and values discussed98.3%
- All care steps completed94.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia34%
- Heart and circulatory disease34%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Saint Laura Palliative and Hospice Care
Saint Laura Palliative and Hospice Care, Inc. is a freestanding hospice provider based in Covina, California. They serve families across Los Angeles County with end of life support. The agency has been certified by Medicare since August 2022. They maintain accreditation through the Community Health Accreditation Partner, or CHAP. This organization shows they meet high standards for clinical care and safety. Families in the area can look to this provider for professional hospice services. Choosing a certified provider is a smart way to ensure consistent care. It helps families feel more secure during a difficult time.
About Saint Laura Palliative and Hospice Care, Inc.
This agency operates as a freestanding hospice provider. They have been active since their Medicare certification in 2022. Accreditation by CHAP is a key detail for your search. CHAP is an independent group that reviews hospice agencies to ensure they follow strict quality rules. They check everything from how nurses document care to how the agency handles emergency plans. When a provider earns this badge, it means a third party has verified their work. That is a clear signal of their commitment to standards. You should know that this team includes two physicians and two registered nurses. They also employ two licensed practical nurses and one volunteer. This mix of staff helps them provide a steady level of support for their patients.
Quality of Care
What Is Hospice Care Like in Covina?
Hospice care in Covina focuses on comfort and dignity for patients with serious illnesses. The goal is to manage pain and provide emotional support for the whole family. Local agencies must follow federal rules to ensure consistent care across the board. You will find that teams usually include doctors, nurses, and volunteers who visit you at home. At Saint Laura Palliative and Hospice Care, the team consists of eleven staff members in total. This includes two registered nurses and two licensed practical nurses who coordinate daily care. They also have two physicians on staff to oversee medical needs. Having a dedicated team is helpful. You can expect them to work together to create a plan that fits your loved one. They prioritize clear communication with your family every single day.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time and careful thought. You should start by asking how quickly a nurse can arrive if a sudden problem happens at night. Ask if they have staff who can visit on weekends or holidays. It is also good to ask how they handle pain management for specific conditions. You might want to know how they support family members who are grieving. Ask about their experience with your specific needs. Finally, check if they are accredited by a group like CHAP. These answers help you compare your options. They give you a better sense of how the agency operates. Take your time with these questions. You deserve to feel confident in your choice.
Preserve Your Family Stories
Your loved one has a life full of stories and wisdom. Recording these memories is a beautiful way to honor their journey and keep their spirit alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
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Hospice vs Palliative Care: Understanding the Difference
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What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.