HospiceScout

PRIORITY HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
410 W BADILLO ST SUITE 200
COVINA, CA 91723
Ownership Type
For-Profit
Medicare Certified Since
December 19, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PRIORITY HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PRIORITY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PRIORITY HOSPICE CARE, INC compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

16

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends19%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life75.3%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits72%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,071 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 4.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed82.3%
  • Beliefs and values discussed64.6%
  • Visits in the last days of life4.6%
  • All care steps completed53.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Heart and circulatory disease27%
  • Lung and respiratory disease15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Priority Hospice Care, Inc

Priority Hospice Care, Inc serves the Covina, California community from their office on West Badillo Street. This provider has been certified by Medicare since December 2013 to offer end of life support services. They operate as a freestanding hospice agency within Los Angeles County. The team holds accreditation from the Joint Commission to verify their standards of care. This organization maintains a focus on delivering medical and comfort care to patients in their homes or residential settings. They provide care that meets federal requirements for hospice providers. Families in the area can rely on their long history of meeting Medicare standards for local patients.

Understanding Their Standards

This agency functions as a for-profit provider. They have maintained a consistent presence in the local healthcare market for over a decade. The Joint Commission accreditation is a key detail for families to consider. This group performs independent reviews of health agencies to ensure they meet high safety benchmarks. They check how a provider manages medications and handles emergency situations. It shows the agency wants an outside party to verify their work. Most people do not realize how much effort goes into keeping these ratings high. The agency employs a team of eight staff members, including a physician, two registered nurses, and one licensed practical nurse. This team structure supports the clinical care provided to patients every day. Having a dedicated doctor and experienced nursing staff on board helps them meet the complex needs of those in their care.

Quality of Care

This provider holds top marks for their overall performance and quality of care according to the latest CMS Hospice Care Index. Their Joint Commission accreditation further supports their commitment to high clinical standards.

What Is Hospice Care Like in Covina?

Hospice care in Covina focuses on comfort and quality of life for patients with serious illnesses. The care team comes to you. They visit patients in their own homes or in assisted living centers throughout Los Angeles County. You get a team that manages pain and provides emotional support for the whole family. The staff includes eight total employees who coordinate all medical needs. This includes one physician who oversees the plan of care. Two registered nurses and one licensed practical nurse provide the primary clinical support. They work together to ensure that medications and equipment are ready when needed. Having local nurses means they can respond to changes in a patient's condition quickly. This local presence is a benefit for those who live in the Covina area. It helps keep care simple and direct.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice agency is a big decision for any family. You should feel comfortable asking direct questions before you sign any paperwork. Start by asking how the team handles pain management during the night or on weekends. It is good to know who will be your main contact person. Ask how many nurses they have available to visit your home each week. You should also ask how they coordinate with your current primary doctor. Find out if they have experience with your specific health condition. Another good question is how they support family members during the grieving process. Most agencies have a plan for this. Take your time to get clear answers. You deserve to feel confident in your choice. Good communication is the foundation of high quality care for your loved one.

Preserve Your Family Stories

Your family history is a treasure that deserves to be kept safe for future generations to enjoy and learn from.

Start Preserving Memories

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.