CONTINUUM CARE HOSPICE LLC
Provider Information
- Address
- 1001 GALAXY WAY, STE 206
CONCORD, CA 94520 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 29, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 5 |
| Volunteers | 14 |
23
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CONTINUUM CARE HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CONTINUUM CARE HOSPICE LLC compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
250
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,522 · 87th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment95.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life60.8%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia38%
- Heart and circulatory disease9%
- Lung and respiratory disease8%
- Stroke8%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Continuum Care Hospice
Continuum Care Hospice LLC serves families in Concord, California. They operate as a freestanding hospice provider to offer end of life care for patients in Contra Costa County. The agency has been certified by Medicare since 2015. They also maintain accreditation through the Accreditation Commission for Health Care. This third party review means they follow high standards for patient care and safety. It shows a commitment to meeting national benchmarks. Finding the right support during this time is a heavy task for any family. This provider offers a team based approach to manage symptoms and support comfort. They have a staff of 23 people ready to help. This group includes seven registered nurses and five licensed practical nurses. They also work with 14 volunteers to provide extra companionship for patients and their loved ones.
About CONTINUUM CARE HOSPICE LLC
This agency operates as a for profit organization. They entered the Medicare program in June of 2015. Their status as an accredited hospice is a specific detail to note. The Accreditation Commission for Health Care reviews the agency to ensure they meet strict quality rules. These rules cover everything from clinical care to patient rights. When an agency earns this status, it means they have passed a rigorous check by outside experts. You should know that their quality of care scores are high based on federal hospice index reports. These scores look at how well they manage pain and help patients breathe. But their patient satisfaction scores are lower than average. This gap between clinical care and survey results happens sometimes. Families should look at both types of data to make an informed choice. Ask the agency how they plan to improve the way they communicate with families based on those survey results.
Quality Summary
What Is Hospice Care Like in CONCORD?
Hospice care in Contra Costa County focuses on comfort rather than a cure. The team comes to the home or a care facility to provide medical support. They bring supplies and equipment like beds or oxygen. The core team typically includes a doctor, nurses, and social workers. At this specific agency, the staff includes seven registered nurses and five licensed practical nurses. Volunteers also play a part by sitting with patients or helping with errands. The goal is to keep the patient calm and pain free. Most people do not realize that hospice can start earlier than the final days. It is meant to support quality of life for months if needed. The team works with the family to create a plan that fits the patient wishes. They handle the medical details so you can focus on spending time with your loved one. That is the true purpose of their service.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can help you feel more prepared. Start by asking how they handle after hours emergencies. You need to know who will answer the phone at 3:00 AM. Ask how often a nurse will visit the home each week. Consistency matters when managing pain. You should also ask how they support the family after a death occurs. Most agencies offer grief support, but the programs vary in length and style. Ask what happens if the patient needs to go to a hospital for a short time. Do they have a contract with a local facility? Finally, ask how they measure their own success. A good agency will be open about their quality goals. They should explain how they handle feedback from families. Take your time with these questions. You want to pick the right partner for this stage of life.
Preserve Your Family Stories
Every life has a unique story worth saving. We provide tools to help you record memories and wisdom to share with future generations.
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