SEQUOIA HOSPICE EAST BAY
Provider Information
- Address
- 1470 CIVIC COURT, SUITE 310
CONCORD, CA 94520 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 19, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SEQUOIA HOSPICE EAST BAY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SEQUOIA HOSPICE EAST BAY compares to hospices nationwide.
16.4 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.4 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.1%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.6%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,058 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 21.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life21.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia30%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at Sequoia Hospice East Bay
Sequoia Hospice East Bay provides comfort-focused care for families throughout the Concord area. Located at 1470 Civic Court, this team works to manage pain and improve quality of life for patients with serious illnesses. They focus on the physical, emotional, and spiritual needs of those they serve. Choosing the right hospice is a heavy task. But having a local team in Contra Costa County can make things easier during a hard time. The staff at this location works to ensure patients feel safe and comfortable in their own homes. Their approach centers on dignity for every person. That is the core of what they do every single day.
About Sequoia Hospice East Bay
This provider has been Medicare-certified since November 19, 2020. As a for-profit organization, they operate with a specific structure that families should understand. Medicare certification means they meet strict federal standards for safety and care quality. Most people do not realize that hospice care is fully covered by Medicare for eligible patients. That is a huge relief for many families. When you meet with them, ask about how their team coordinates with your primary doctor. You want a team that communicates well. It is also smart to ask about their after-hours support. Care needs do not stop when the sun goes down, and you deserve to know who will answer the phone at 2:00 AM.
Quality Care Rating
Understanding Hospice Care in Concord
Finding the right care in Contra Costa County can feel like a maze. There are several providers, but they are not all the same. Here is the thing—hospice is not about giving up. It is about choosing to live each day with as much comfort as possible. Many families wait too long to start hospice. They think it means the end is coming tomorrow. That is a common myth. In truth, hospice can provide months of support if you start early. The goal is to keep the patient home, surrounded by familiar things and loved ones. That makes a world of difference. Your local team should know the area well and be ready to visit you quickly whenever you need them.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice agency before you sign up. Start by asking how they handle pain management. You want to know their plan for quick relief. Next, ask how often a nurse will visit the home. It is also vital to ask about their volunteer services. Volunteers can provide companionship, which is a gift for both the patient and the family. And finally, ask what happens if your condition changes. Will they help you get extra equipment or medication? You need to know that they have a plan for every stage of the journey. Do not be afraid to ask these hard questions. They expect them, and they should be happy to answer clearly.
Keep Your Family Stories Alive
This time is about more than just medical care. It is about the memories you share. We can help you record and preserve your family's unique stories for future generations to cherish.
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Helpful Guides for Families
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How to Start Hospice Conversations: A Practical Guide
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What Does Medicare Cover for Hospice Care?
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.