HospiceScout

SEQUOIA HOSPICE EAST BAY

Provider Information

Address
1470 CIVIC COURT, SUITE 310
CONCORD, CA 94520
Ownership Type
For-Profit
Medicare Certified Since
November 19, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care at Sequoia Hospice East Bay

Sequoia Hospice East Bay provides comfort-focused care for families throughout the Concord area. Located at 1470 Civic Court, this team works to manage pain and improve quality of life for patients with serious illnesses. They focus on the physical, emotional, and spiritual needs of those they serve. Choosing the right hospice is a heavy task. But having a local team in Contra Costa County can make things easier during a hard time. The staff at this location works to ensure patients feel safe and comfortable in their own homes. Their approach centers on dignity for every person. That is the core of what they do every single day.

About Sequoia Hospice East Bay

This provider has been Medicare-certified since November 19, 2020. As a for-profit organization, they operate with a specific structure that families should understand. Medicare certification means they meet strict federal standards for safety and care quality. Most people do not realize that hospice care is fully covered by Medicare for eligible patients. That is a huge relief for many families. When you meet with them, ask about how their team coordinates with your primary doctor. You want a team that communicates well. It is also smart to ask about their after-hours support. Care needs do not stop when the sun goes down, and you deserve to know who will answer the phone at 2:00 AM.

Quality Care Rating

Sequoia Hospice East Bay earned an impressive 4.5 out of 5 stars for their overall quality and care. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A high rating like this shows they are doing a great job.

Understanding Hospice Care in Concord

Finding the right care in Contra Costa County can feel like a maze. There are several providers, but they are not all the same. Here is the thing—hospice is not about giving up. It is about choosing to live each day with as much comfort as possible. Many families wait too long to start hospice. They think it means the end is coming tomorrow. That is a common myth. In truth, hospice can provide months of support if you start early. The goal is to keep the patient home, surrounded by familiar things and loved ones. That makes a world of difference. Your local team should know the area well and be ready to visit you quickly whenever you need them.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice agency before you sign up. Start by asking how they handle pain management. You want to know their plan for quick relief. Next, ask how often a nurse will visit the home. It is also vital to ask about their volunteer services. Volunteers can provide companionship, which is a gift for both the patient and the family. And finally, ask what happens if your condition changes. Will they help you get extra equipment or medication? You need to know that they have a plan for every stage of the journey. Do not be afraid to ask these hard questions. They expect them, and they should be happy to answer clearly.

Keep Your Family Stories Alive

This time is about more than just medical care. It is about the memories you share. We can help you record and preserve your family's unique stories for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.