WELLCARE, INC.
Provider Information
CONCORD, CA 94520
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Support at Home in Concord
Wellcare, Inc. serves families in Concord, California, from their office on Willow Pass Road. They provide hospice services designed to offer comfort and dignity during a difficult season. Hospice is about focusing on quality of life when a cure is no longer the main goal. The team works to manage pain and help patients stay comfortable in their own homes. It is a deeply personal choice to invite a care team into your life. Wellcare, Inc. aims to be a steady presence for those living in Contra Costa County. They help coordinate care so you can focus on being a family member rather than a caregiver. Having support nearby makes a world of difference when you are managing complex health needs. This team is ready to walk that path with you and your loved ones.
About Wellcare, Inc.
Wellcare, Inc. is a for-profit hospice provider. They have been Medicare certified since August 8, 2020. This certification means they meet federal rules for safety and quality of care. Choosing a for-profit provider is a common path for many families. The thing is, all Medicare-certified hospices must follow the same basic requirements for care. You should always ask about how they manage the day-to-day needs of their patients. Since they have been active since 2020, they have built experience serving the local Concord community. When you meet with them, ask how they handle after-hours calls or weekend emergencies. That is a big deal when you are at home. Every provider has a unique way of working with families. It is wise to have a conversation about their specific care philosophy before you make any final decisions.
Quality Ratings
Understanding Hospice Care in Concord
Contra Costa County has several resources for families needing end-of-life care. Hospice is a special kind of care that focuses on comfort instead of a cure. It is not a place you go, but a service that comes to you. Most families choose to receive this care in their own home. Some might use a nursing facility or a dedicated hospice house if that fits their needs better. The goal is to keep the patient free from pain and anxiety. And the team also supports the family with emotional and spiritual care. You are not meant to do this alone. Hospice teams include nurses, aides, social workers, and volunteers who visit you regularly. They work together to make sure your loved one feels safe and heard. The local health community in Concord is well-equipped to support your family during this time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big step. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can get to your house if there is an emergency at night. That answer tells you a lot about their commitment to being there for you. Ask how they handle pain management and if they have a doctor who oversees the plan. You also want to know how often a hospice aide will visit to help with bathing or daily tasks. These small things make a huge impact on your daily life. And do not be afraid to ask how they support family members after a loss. Good hospice care does not end when the patient passes away. It continues for a time to help you grieve. Trust your gut when you talk to them.
Preserve Your Family's History
Your family has a story that deserves to be remembered for generations. We make it simple to record the memories and values that matter most during this time.
Start Recording StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.